Health Consumers Queensland Annual Survey 2022

Every year, Health Consumers Queensland undertakes an Annual Survey to understand if our work is effective. We want to know how we can do better as well as what’s working well already.

If you have used any of our services, or think you might like to in the future, please help us by completing this survey.

These survey results will help to guide our work in 2022 and beyond. Thank you so much for your participation!

The survey should take around 15 minutes to complete.

The survey closes at 8am on Friday 20 May.

This survey is hosted by Survey Monkey. Read more about Survey Monkey and your privacy.

Question Title

* 1. Who are you? (Select as many as apply to you)

Health consumer

Carer

Kitchen Table Discussion/ Yarning circle Host OR participant

Health professional

Health policy or program professional

Engagement advisor

Peer support/Lived experience worker

Health Manager/Leader

Health Service Support (Coordinator, Admin, Policy)

Other (please specify)

Question Title

* 2. Please indicate any groups you identify as being a part of (Select as many as apply to you)

Culturally and linguistically diverse

Living with a disability

Living with a chronic condition

From a non-English speaking background

LGBTIQ+

Employed

Unemployed

Retired

None of the above

Question Title

* 3. Do you identify as...

Aboriginal

Torres Strait Islander

Both

Neither

Prefer not to state

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* 4. If you are an employee, what type of organisation do you work for?
(If this does not apply to you, please go to the next question)

Department of Health (e.g. Clinical Senate, Clinical Excellence Queensland)

Hospital and Health Service (e.g. Metro North HHS, Queensland Children's Hospital, Cairns and Hinterland HHS)

Private Hospital (e.g The Wesley Hospital)

Primary Health Network (e.g North Queensland PHN, Brisbane South PHN)

Community-based health service provider (eg. Community- Controlled Health Organisation)

Not for profit organisation (e.g. QDN, Palliative Care Qld)

University/research organisation (e.g. University of Queensland, QIMR Berghofer Medical Research Institute)

Other (such as statutory authority or government department)
(please specify)

None of the above

Question Title

* 5. If you are a consumer or carer representative, what type of health organisation do you engage with most often?
(If this does not apply to you, please go to the next question)

Department of Health (e.g. Clinical Senate, Clinical Excellence Queensland)

Hospital and Health Service (e.g. Metro North HHS, Queensland Children's Hospital, Cairns and Hinterland HHS)

Private Hospital (e.g The Wesley Hospital)

Primary Health Network (e.g North Queensland PHN, Brisbane South PHN)

Community-based health service provider (eg. Community- Controlled Health Organisation)

Not for profit organisation (e.g. QDN, Palliative Care Qld)

University/research organisation (e.g. University of Queensland, QIMR Berghofer Medical Research Institute)

Health Consumers Queensland (e.g. CAG, YRG, Consumer Conversations)

Other (please specify)

None of the above

Question Title

* 6. What is your age range?

16-24

25-29

30-39

40-49

50-59

60-69

70+

Prefer not to say

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* 7. How likely are you to recommend Health Consumers Queensland to others? (eg. Consumer opportunities, resources, strategic advice, support and mentoring, training )

Very unlikely

Unlikely

Maybe

Likely

Very likely

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* 8. What has been the value of HCQ over the past 5 years?
(If you have known HCQ for less than 5 years, just comment on the time you have known us)

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* 9. What was the best thing you were involved in with HCQ in the past year?

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* 10. What's one thing you'd like to see Health Consumers Queensland do to improve consumer partnerships over the next 3-5 years?

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* 11. How confident do you feel using online methods of engagement, e.g video meetings, online surveys, webinars, online co-design sessions or focus groups, etc?

Not confident at all - it is a real problem for me

I can use them a little

I am OK

I am fairly confident

I am totally confident - no problem at all

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* 12. Which of the following statements do you agree with in relation to HCQ's online activities? (Select as many as apply to you)

I can take part in HCQ's online engagement activities easily

I have a private space where I can take part in HCQ's online engagement activities

Online engagement activities suit me better than face-to-face

I prefer face-to-face engagement to online engagement

My internet isn't reliable enough for online engagement activities

I like a mix of online and face-to-face engagement

Online engagement is convenient

I would like to return to face-to-face meetings

I only have a phone to use for online activities

I don't participate in HCQ's online activities, so can't comment

Other (please specify)

Question Title

* 13. If you participated in any of the following HCQ COVID-related activities over the past 12 months, how well did they work for you?

	It did not work well at all	It did not work very well	It worked OK	It worked pretty well	It worked really well	Didn't participate in this activity
HCQ "Consumer Conversations"	HCQ "Consumer Conversations" It did not work well at all	HCQ "Consumer Conversations" It did not work very well	HCQ "Consumer Conversations" It worked OK	HCQ "Consumer Conversations" It worked pretty well	HCQ "Consumer Conversations" It worked really well	HCQ "Consumer Conversations" Didn't participate in this activity
"Coffee and Connect" sessions	"Coffee and Connect" sessions It did not work well at all	"Coffee and Connect" sessions It did not work very well	"Coffee and Connect" sessions It worked OK	"Coffee and Connect" sessions It worked pretty well	"Coffee and Connect" sessions It worked really well	"Coffee and Connect" sessions Didn't participate in this activity
HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital)	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) It did not work well at all	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) It did not work very well	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) It worked OK	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) It worked pretty well	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) It worked really well	HCQ-run Webinars (eg."Are you Delta-Ready?" or co-hosted events with QDN or Queensland Children's Hospital) Didn't participate in this activity
HCQ Consumers, Community & Clinicians COVID Forum (C4F)	HCQ Consumers, Community & Clinicians COVID Forum (C4F) It did not work well at all	HCQ Consumers, Community & Clinicians COVID Forum (C4F) It did not work very well	HCQ Consumers, Community & Clinicians COVID Forum (C4F) It worked OK	HCQ Consumers, Community & Clinicians COVID Forum (C4F) It worked pretty well	HCQ Consumers, Community & Clinicians COVID Forum (C4F) It worked really well	HCQ Consumers, Community & Clinicians COVID Forum (C4F) Didn't participate in this activity
Rapid consultation on issues and or resources related to COVID-19	Rapid consultation on issues and or resources related to COVID-19 It did not work well at all	Rapid consultation on issues and or resources related to COVID-19 It did not work very well	Rapid consultation on issues and or resources related to COVID-19 It worked OK	Rapid consultation on issues and or resources related to COVID-19 It worked pretty well	Rapid consultation on issues and or resources related to COVID-19 It worked really well	Rapid consultation on issues and or resources related to COVID-19 Didn't participate in this activity
Aboriginal and Torres Strait Islander webinars, workshops and consultations	Aboriginal and Torres Strait Islander webinars, workshops and consultations It did not work well at all	Aboriginal and Torres Strait Islander webinars, workshops and consultations It did not work very well	Aboriginal and Torres Strait Islander webinars, workshops and consultations It worked OK	Aboriginal and Torres Strait Islander webinars, workshops and consultations It worked pretty well	Aboriginal and Torres Strait Islander webinars, workshops and consultations It worked really well	Aboriginal and Torres Strait Islander webinars, workshops and consultations Didn't participate in this activity
"How are you going living with COVID-19?" Survey	"How are you going living with COVID-19?" Survey It did not work well at all	"How are you going living with COVID-19?" Survey It did not work very well	"How are you going living with COVID-19?" Survey It worked OK	"How are you going living with COVID-19?" Survey It worked pretty well	"How are you going living with COVID-19?" Survey It worked really well	"How are you going living with COVID-19?" Survey Didn't participate in this activity
Co-design sessions or focus groups	Co-design sessions or focus groups It did not work well at all	Co-design sessions or focus groups It did not work very well	Co-design sessions or focus groups It worked OK	Co-design sessions or focus groups It worked pretty well	Co-design sessions or focus groups It worked really well	Co-design sessions or focus groups Didn't participate in this activity

Question Title

* 14. If you participated in any of the following HCQ activities over the past 12 months, how well did they work for you?

	It did not work well at all	It did not work very well	It worked OK	It worked pretty well	It worked really well	Didn't participate in this activity
Kitchen Table Discussions Host/Participant	Kitchen Table Discussions Host/Participant It did not work well at all	Kitchen Table Discussions Host/Participant It did not work very well	Kitchen Table Discussions Host/Participant It worked OK	Kitchen Table Discussions Host/Participant It worked pretty well	Kitchen Table Discussions Host/Participant It worked really well	Kitchen Table Discussions Host/Participant Didn't participate in this activity
Co-design sessions or focus groups	Co-design sessions or focus groups It did not work well at all	Co-design sessions or focus groups It did not work very well	Co-design sessions or focus groups It worked OK	Co-design sessions or focus groups It worked pretty well	Co-design sessions or focus groups It worked really well	Co-design sessions or focus groups Didn't participate in this activity

Question Title

* 15. Thinking about the ways HCQ communicated over the last 12 months, how effective was HCQ at doing the following:

	Not effective at all	Not very effective	Fairly effective	Quite effective	Very effective	Did not participate
HCQ Facebook page	HCQ Facebook page Not effective at all	HCQ Facebook page Not very effective	HCQ Facebook page Fairly effective	HCQ Facebook page Quite effective	HCQ Facebook page Very effective	HCQ Facebook page Did not participate
Sharing consumer perspectives via our "Issues Papers"	Sharing consumer perspectives via our "Issues Papers" Not effective at all	Sharing consumer perspectives via our "Issues Papers" Not very effective	Sharing consumer perspectives via our "Issues Papers" Fairly effective	Sharing consumer perspectives via our "Issues Papers" Quite effective	Sharing consumer perspectives via our "Issues Papers" Very effective	Sharing consumer perspectives via our "Issues Papers" Did not participate
Sharing opportunities via our weekly "eAlerts"	Sharing opportunities via our weekly "eAlerts" Not effective at all	Sharing opportunities via our weekly "eAlerts" Not very effective	Sharing opportunities via our weekly "eAlerts" Fairly effective	Sharing opportunities via our weekly "eAlerts" Quite effective	Sharing opportunities via our weekly "eAlerts" Very effective	Sharing opportunities via our weekly "eAlerts" Did not participate
HCQ communications (e.g emails, "eAlerts", "eNews")	HCQ communications (e.g emails, "eAlerts", "eNews") Not effective at all	HCQ communications (e.g emails, "eAlerts", "eNews") Not very effective	HCQ communications (e.g emails, "eAlerts", "eNews") Fairly effective	HCQ communications (e.g emails, "eAlerts", "eNews") Quite effective	HCQ communications (e.g emails, "eAlerts", "eNews") Very effective	HCQ communications (e.g emails, "eAlerts", "eNews") Did not participate
HCQ Annual Report	HCQ Annual Report Not effective at all	HCQ Annual Report Not very effective	HCQ Annual Report Fairly effective	HCQ Annual Report Quite effective	HCQ Annual Report Very effective	HCQ Annual Report Did not participate
Videos	Videos Not effective at all	Videos Not very effective	Videos Fairly effective	Videos Quite effective	Videos Very effective	Videos Did not participate
Phoning/text messaging HCQ	Phoning/text messaging HCQ Not effective at all	Phoning/text messaging HCQ Not very effective	Phoning/text messaging HCQ Fairly effective	Phoning/text messaging HCQ Quite effective	Phoning/text messaging HCQ Very effective	Phoning/text messaging HCQ Did not participate
Email responses from info@hcq.org.au or consumer@hcq.org.au addresses.	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Not effective at all	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Not very effective	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Fairly effective	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Quite effective	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Very effective	Email responses from info@hcq.org.au or consumer@hcq.org.au addresses. Did not participate
Kitchen Table Discussions 2021 wrap up presentation on Sway	Kitchen Table Discussions 2021 wrap up presentation on Sway Not effective at all	Kitchen Table Discussions 2021 wrap up presentation on Sway Not very effective	Kitchen Table Discussions 2021 wrap up presentation on Sway Fairly effective	Kitchen Table Discussions 2021 wrap up presentation on Sway Quite effective	Kitchen Table Discussions 2021 wrap up presentation on Sway Very effective	Kitchen Table Discussions 2021 wrap up presentation on Sway Did not participate
Letters of support for consumers applying for representation roles	Letters of support for consumers applying for representation roles Not effective at all	Letters of support for consumers applying for representation roles Not very effective	Letters of support for consumers applying for representation roles Fairly effective	Letters of support for consumers applying for representation roles Quite effective	Letters of support for consumers applying for representation roles Very effective	Letters of support for consumers applying for representation roles Did not participate

Question Title

* 16. Over the past 12 months, how useful have you found the following?

	Not useful at all	Not that useful	It was fairly useful	It was quite useful	It was very useful	Did not use this
Strategic advice on consumer engagement	Strategic advice on consumer engagement Not useful at all	Strategic advice on consumer engagement Not that useful	Strategic advice on consumer engagement It was fairly useful	Strategic advice on consumer engagement It was quite useful	Strategic advice on consumer engagement It was very useful	Strategic advice on consumer engagement Did not use this
HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff )	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) Not useful at all	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) Not that useful	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) It was fairly useful	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) It was quite useful	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) It was very useful	HCQ training (such as "Fundamentals of Consumer Partnerships" training, "Engagement Snack Pack" training for health staff ) Did not use this
"HCQ TV" (our online broadcast in place of a 2021 Annual Forum)	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) Not useful at all	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) Not that useful	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) It was fairly useful	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) It was quite useful	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) It was very useful	"HCQ TV" (our online broadcast in place of a 2021 Annual Forum) Did not use this
Supporting you and your specific needs to participate in online activities	Supporting you and your specific needs to participate in online activities Not useful at all	Supporting you and your specific needs to participate in online activities Not that useful	Supporting you and your specific needs to participate in online activities It was fairly useful	Supporting you and your specific needs to participate in online activities It was quite useful	Supporting you and your specific needs to participate in online activities It was very useful	Supporting you and your specific needs to participate in online activities Did not use this
Support and mentoring	Support and mentoring Not useful at all	Support and mentoring Not that useful	Support and mentoring It was fairly useful	Support and mentoring It was quite useful	Support and mentoring It was very useful	Support and mentoring Did not use this
Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings)	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) Not useful at all	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) Not that useful	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) It was fairly useful	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) It was quite useful	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) It was very useful	Briefings before and after meetings (e.g. Qld Clinical Senate, VAD meetings) Did not use this
Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service)	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) Not useful at all	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) Not that useful	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) It was fairly useful	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) It was quite useful	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) It was very useful	Remuneration and reimbursement process (This question refers to HCQ payments, not payments from Qld Health or other health service) Did not use this
Increasing your awareness of the value of involving consumers in decision making	Increasing your awareness of the value of involving consumers in decision making Not useful at all	Increasing your awareness of the value of involving consumers in decision making Not that useful	Increasing your awareness of the value of involving consumers in decision making It was fairly useful	Increasing your awareness of the value of involving consumers in decision making It was quite useful	Increasing your awareness of the value of involving consumers in decision making It was very useful	Increasing your awareness of the value of involving consumers in decision making Did not use this
Helping health staff and consumers to partner together during COVID-19	Helping health staff and consumers to partner together during COVID-19 Not useful at all	Helping health staff and consumers to partner together during COVID-19 Not that useful	Helping health staff and consumers to partner together during COVID-19 It was fairly useful	Helping health staff and consumers to partner together during COVID-19 It was quite useful	Helping health staff and consumers to partner together during COVID-19 It was very useful	Helping health staff and consumers to partner together during COVID-19 Did not use this

Question Title

* 17. How true are these statements for any recruitment processes you've been a part of, whether you applied for a role or requested a consumer representative for your engagement activity?

Recruitment processes could be for consumer representative roles, online consultation, Kitchen Table Discussion/Yarning Circle host/participant

	Completely untrue	Mostly untrue	Neutral	Mostly true	Completely true	N/A
I had all the information I needed for the process	I had all the information I needed for the process Completely untrue	I had all the information I needed for the process Mostly untrue	I had all the information I needed for the process Neutral	I had all the information I needed for the process Mostly true	I had all the information I needed for the process Completely true	I had all the information I needed for the process N/A
There was adequate advice and support from HCQ to help with any questions (recruiting or applying)	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) Completely untrue	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) Mostly untrue	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) Neutral	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) Mostly true	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) Completely true	There was adequate advice and support from HCQ to help with any questions (recruiting or applying) N/A
The information provided was clear and easy to understand in the application EOI form	The information provided was clear and easy to understand in the application EOI form Completely untrue	The information provided was clear and easy to understand in the application EOI form Mostly untrue	The information provided was clear and easy to understand in the application EOI form Neutral	The information provided was clear and easy to understand in the application EOI form Mostly true	The information provided was clear and easy to understand in the application EOI form Completely true	The information provided was clear and easy to understand in the application EOI form N/A
I knew that my EOI form had been received	I knew that my EOI form had been received Completely untrue	I knew that my EOI form had been received Mostly untrue	I knew that my EOI form had been received Neutral	I knew that my EOI form had been received Mostly true	I knew that my EOI form had been received Completely true	I knew that my EOI form had been received N/A
I was advised that I was successful/ unsuccessful	I was advised that I was successful/ unsuccessful Completely untrue	I was advised that I was successful/ unsuccessful Mostly untrue	I was advised that I was successful/ unsuccessful Neutral	I was advised that I was successful/ unsuccessful Mostly true	I was advised that I was successful/ unsuccessful Completely true	I was advised that I was successful/ unsuccessful N/A
I had the opportunity to ask for more information about my application	I had the opportunity to ask for more information about my application Completely untrue	I had the opportunity to ask for more information about my application Mostly untrue	I had the opportunity to ask for more information about my application Neutral	I had the opportunity to ask for more information about my application Mostly true	I had the opportunity to ask for more information about my application Completely true	I had the opportunity to ask for more information about my application N/A

Question Title

* 18. On a scale of 1-5 (1 not useful and 5 very useful) how useful have you found the following Health Consumers Queensland resources in the last 12 months?

	Not useful at all	Not very useful	A bit useful	Quite useful	Really useful	I haven't used them
"Consumer and Community Engagement Framework"	"Consumer and Community Engagement Framework" Not useful at all	"Consumer and Community Engagement Framework" Not very useful	"Consumer and Community Engagement Framework" A bit useful	"Consumer and Community Engagement Framework" Quite useful	"Consumer and Community Engagement Framework" Really useful	"Consumer and Community Engagement Framework" I haven't used them
"A Guide for Health Staff Partnering with Consumers"	"A Guide for Health Staff Partnering with Consumers" Not useful at all	"A Guide for Health Staff Partnering with Consumers" Not very useful	"A Guide for Health Staff Partnering with Consumers" A bit useful	"A Guide for Health Staff Partnering with Consumers" Quite useful	"A Guide for Health Staff Partnering with Consumers" Really useful	"A Guide for Health Staff Partnering with Consumers" I haven't used them
"A Guide for Consumers Partnering with Health Organisations"	"A Guide for Consumers Partnering with Health Organisations" Not useful at all	"A Guide for Consumers Partnering with Health Organisations" Not very useful	"A Guide for Consumers Partnering with Health Organisations" A bit useful	"A Guide for Consumers Partnering with Health Organisations" Quite useful	"A Guide for Consumers Partnering with Health Organisations" Really useful	"A Guide for Consumers Partnering with Health Organisations" I haven't used them
HCQ website at hcq.org.au	HCQ website at hcq.org.au Not useful at all	HCQ website at hcq.org.au Not very useful	HCQ website at hcq.org.au A bit useful	HCQ website at hcq.org.au Quite useful	HCQ website at hcq.org.au Really useful	HCQ website at hcq.org.au I haven't used them
Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers)	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) Not useful at all	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) Not very useful	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) A bit useful	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) Quite useful	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) Really useful	Consumer Remuneration and Reimbursement Position Statement (HCQ's one page guideline on remunerating consumers) I haven't used them
"Youth Engagement Framework"	"Youth Engagement Framework" Not useful at all	"Youth Engagement Framework" Not very useful	"Youth Engagement Framework" A bit useful	"Youth Engagement Framework" Quite useful	"Youth Engagement Framework" Really useful	"Youth Engagement Framework" I haven't used them
"Queensland Digital Health Consumer Charter"	"Queensland Digital Health Consumer Charter" Not useful at all	"Queensland Digital Health Consumer Charter" Not very useful	"Queensland Digital Health Consumer Charter" A bit useful	"Queensland Digital Health Consumer Charter" Quite useful	"Queensland Digital Health Consumer Charter" Really useful	"Queensland Digital Health Consumer Charter" I haven't used them

Question Title

* 19. Below are HCQ's Strategic Objectives which are the main goals of our organisation. Please rate how well you think HCQ did the against each of them the past 12 months:

	Very badly	Not very well	HCQ did OK	Quite well	Exceptionally well	I don't know
Enabling health consumers and healthcare staff statewide	Enabling health consumers and healthcare staff statewide Very badly	Enabling health consumers and healthcare staff statewide Not very well	Enabling health consumers and healthcare staff statewide HCQ did OK	Enabling health consumers and healthcare staff statewide Quite well	Enabling health consumers and healthcare staff statewide Exceptionally well	Enabling health consumers and healthcare staff statewide I don't know
Acting as an agent of change for consumer-centred health care	Acting as an agent of change for consumer-centred health care Very badly	Acting as an agent of change for consumer-centred health care Not very well	Acting as an agent of change for consumer-centred health care HCQ did OK	Acting as an agent of change for consumer-centred health care Quite well	Acting as an agent of change for consumer-centred health care Exceptionally well	Acting as an agent of change for consumer-centred health care I don't know
Enhancing effective partnerships between consumers and health organisations	Enhancing effective partnerships between consumers and health organisations Very badly	Enhancing effective partnerships between consumers and health organisations Not very well	Enhancing effective partnerships between consumers and health organisations HCQ did OK	Enhancing effective partnerships between consumers and health organisations Quite well	Enhancing effective partnerships between consumers and health organisations Exceptionally well	Enhancing effective partnerships between consumers and health organisations I don't know
Building and using evidence to support consumer engagement	Building and using evidence to support consumer engagement Very badly	Building and using evidence to support consumer engagement Not very well	Building and using evidence to support consumer engagement HCQ did OK	Building and using evidence to support consumer engagement Quite well	Building and using evidence to support consumer engagement Exceptionally well	Building and using evidence to support consumer engagement I don't know
Being transparent and enduring in their work	Being transparent and enduring in their work Very badly	Being transparent and enduring in their work Not very well	Being transparent and enduring in their work HCQ did OK	Being transparent and enduring in their work Quite well	Being transparent and enduring in their work Exceptionally well	Being transparent and enduring in their work I don't know
Addressing the social determinants of health	Addressing the social determinants of health Very badly	Addressing the social determinants of health Not very well	Addressing the social determinants of health HCQ did OK	Addressing the social determinants of health Quite well	Addressing the social determinants of health Exceptionally well	Addressing the social determinants of health I don't know

Health Consumers Queensland Annual Survey 2022

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* 1. Who are you? (Select as many as apply to you)

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* 2. Please indicate any groups you identify as being a part of (Select as many as apply to you)

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* 3. Do you identify as...

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* 4. If you are an employee, what type of organisation do you work for? (If this does not apply to you, please go to the next question)

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* 5. If you are a consumer or carer representative, what type of health organisation do you engage with most often? (If this does not apply to you, please go to the next question)

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* 6. What is your age range?

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* 7. How likely are you to recommend Health Consumers Queensland to others? (eg. Consumer opportunities, resources, strategic advice, support and mentoring, training )

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* 8. What has been the value of HCQ over the past 5 years? (If you have known HCQ for less than 5 years, just comment on the time you have known us)

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* 9. What was the best thing you were involved in with HCQ in the past year?

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* 10. What's one thing you'd like to see Health Consumers Queensland do to improve consumer partnerships over the next 3-5 years?

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* 11. How confident do you feel using online methods of engagement, e.g video meetings, online surveys, webinars, online co-design sessions or focus groups, etc?

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* 12. Which of the following statements do you agree with in relation to HCQ's online activities? (Select as many as apply to you)

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* 13. If you participated in any of the following HCQ COVID-related activities over the past 12 months, how well did they work for you?

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* 14. If you participated in any of the following HCQ activities over the past 12 months, how well did they work for you?

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* 15. Thinking about the ways HCQ communicated over the last 12 months, how effective was HCQ at doing the following:

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* 16. Over the past 12 months, how useful have you found the following?

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* 18. On a scale of 1-5 (1 not useful and 5 very useful) how useful have you found the following Health Consumers Queensland resources in the last 12 months?

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* 19. Below are HCQ's Strategic Objectives which are the main goals of our organisation. Please rate how well you think HCQ did the against each of them the past 12 months:

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* 20. And finally, is there anything else you would like to tell us?

* 4. If you are an employee, what type of organisation do you work for?
(If this does not apply to you, please go to the next question)

* 5. If you are a consumer or carer representative, what type of health organisation do you engage with most often?
(If this does not apply to you, please go to the next question)

* 8. What has been the value of HCQ over the past 5 years?
(If you have known HCQ for less than 5 years, just comment on the time you have known us)