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* 1. I knew where to go when I arrived at the Emergency Department

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* 2. I felt welcomed and respected as a patient throughout my visit

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* 3. My privacy was respected at all times

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* 4. My diagnosis/treatment was explained in a way that I could understand

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* 5. I was given clear discharge instructions to manage my condition at home

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* 6. My questions were answered promptly and in a way I could understand

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* 7. I found the patient area to be comfortable and pleasant

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* 8. My room, and the hospital in general, was clean

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* 9. After you arrived at the emergency department, how long was it until you talked to a nurse about your illness or injury?

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* 10. Once you went to a bed or an examination room, about how long did you have to wait to see a doctor?

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* 11. Do you feel you had to wait too long to see the doctor?

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* 12. Overall impression of the quality of care you received? 

0 5 10 (best)
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i We adjusted the number you entered based on the slider’s scale.

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* 13. Comments (If you wish to discuss any concerns please contact the Patient Engagement Specialist at x 51287)

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