2023 Volunteering Victoria Member Engagement Survey

Part 1: Membership and Volunteering Victoria Impact

Thank you for taking the time to complete this survey. Your responses will help ensure our work supports you and your organisation.

The survey is anonymous and your candid feedback is important to us. Should you want to discuss your feedback with us please include your details and we will follow up with you.

The survey should take approximately 10 - 12 minutes to complete.

Thank you.

Question Title

What are the main reasons you (or your organisation) are a member?
Please select up to three.

To access resources

To be represented by the peak body

To join networks in the sector including Special Interest Groups

To advocate for volunteering and support the volunteering sector

To access discounts for training and events, including the state conference

To join the Volunteering Victoria Continuing Professional Development program

To join the Volunteering Victoria Mentoring Program

To facilitate change in the sector

To participate in training opportunities

To raise your profile in the sector

To gain new ideas and strategies

Don't know

Other (please specify)

Question Title

Please tell us to what extent you agree or disagree with the following statements about Volunteering Victoria, our impact, your membership and how we work.

	Strongly disagree	Disagree	Neither agree or disagree	Agree	Strongly agree
Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events	Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events Strongly disagree	Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events Disagree	Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events Neither agree or disagree	Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events Agree	Volunteering Victoria gives you (or your organisation) opportunities to get involved, connect and build through peer relationships and networks through activities such as Special Interst Groups, networks, member programs and events Strongly agree
Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy	Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy Strongly disagree	Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy Disagree	Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy Neither agree or disagree	Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy Agree	Volunteering Victoria provides you (or your organisation) with opportunities to be heard and have input into public policy and advocacy Strongly agree
Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support	Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support Strongly disagree	Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support Disagree	Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support Neither agree or disagree	Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support Agree	Volunteering Victoria helps you (or your organisation) to raise your profile by promoting achievements and using the Volunteering Victoria logo to show your support Strongly agree
Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers	Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers Strongly disagree	Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers Disagree	Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers Neither agree or disagree	Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers Agree	Volunteering Victoria is effective in enabling members to advocate within their own sector (e.g. local council, own peak body) to support the rights, wellbeing and interest of volunteers Strongly agree
Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills	Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills Strongly disagree	Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills Disagree	Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills Neither agree or disagree	Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills Agree	Volunteering Victoria gives you (or your organisation) an opportunity to develop community leadership skills Strongly agree
Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement	Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement Strongly disagree	Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement Disagree	Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement Neither agree or disagree	Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement Agree	Volunteering Victoria is a valuable source for training resources and professional development related to volunteering, including best practice volunteer engagement Strongly agree
Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience	Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience Strongly disagree	Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience Disagree	Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience Neither agree or disagree	Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience Agree	Volunteering Victoria is effective in developing and promoting resources that improve the volunteering sector and the volunteering experience Strongly agree
Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need	Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need Strongly disagree	Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need Disagree	Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need Neither agree or disagree	Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need Agree	Volunteering Victoria is a valuable source for sector research, trends and emerging issues and areas of need Strongly agree
Volunteering Victoria is a leader and strong voice for the volunteering sector	Volunteering Victoria is a leader and strong voice for the volunteering sector Strongly disagree	Volunteering Victoria is a leader and strong voice for the volunteering sector Disagree	Volunteering Victoria is a leader and strong voice for the volunteering sector Neither agree or disagree	Volunteering Victoria is a leader and strong voice for the volunteering sector Agree	Volunteering Victoria is a leader and strong voice for the volunteering sector Strongly agree
As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose	As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose Strongly disagree	As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose Disagree	As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose Neither agree or disagree	As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose Agree	As part of my membership I have opportunities to contribute to Volunteering Victoria's purpose Strongly agree
As part of my membership I receive valuable discounts to its services, training and events	As part of my membership I receive valuable discounts to its services, training and events Strongly disagree	As part of my membership I receive valuable discounts to its services, training and events Disagree	As part of my membership I receive valuable discounts to its services, training and events Neither agree or disagree	As part of my membership I receive valuable discounts to its services, training and events Agree	As part of my membership I receive valuable discounts to its services, training and events Strongly agree
Volunteering Victoria listens to and collaborates with our members	Volunteering Victoria listens to and collaborates with our members Strongly disagree	Volunteering Victoria listens to and collaborates with our members Disagree	Volunteering Victoria listens to and collaborates with our members Neither agree or disagree	Volunteering Victoria listens to and collaborates with our members Agree	Volunteering Victoria listens to and collaborates with our members Strongly agree
Volunteering Victoria is supportive and responsive	Volunteering Victoria is supportive and responsive Strongly disagree	Volunteering Victoria is supportive and responsive Disagree	Volunteering Victoria is supportive and responsive Neither agree or disagree	Volunteering Victoria is supportive and responsive Agree	Volunteering Victoria is supportive and responsive Strongly agree
Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering	Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering Strongly disagree	Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering Disagree	Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering Neither agree or disagree	Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering Agree	Volunteering Victoria is a source of inspiration and advice when embracing new ways of volutneering Strongly agree

Question Title

Volunteering Victoria offers several services and events.
Which of the following have you (or your organisation) benefited from during the last 12 months?

Please choose all that apply.

Events (e.g. AGM, National Volunteer Week, State Conference)

In-house (tailored) training

Public training (e.g. Tuff Stuff, National Standards, A-Z of Volunteer Management)

Special Interest Group/s (Leadership in Volunteering, Inclusive Volunteering and/or Advocacy)

Telephone/email advice line

Consulting services

Promotion of member stories and case studies

Continuing Professional Development Program (CPD)

Mentoring Program

State Budget submission

Newsletters

VolPoll

None of these

Other

Question Title

What did you or your organisation value and benefit from most as a result of your membership over the last 12 months.

Question Title

How could have improved to better support you or your organisation?

Question Title

To what extent are you satisfied with your membership?

Not at all satisfied (0)

Extremely satisfied (10)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

How likely would you be to recommend Volunteering Victoria to a work colleague or friend?

Not at all likely (0)

Extremely likely (10)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

We enjoy communicating with our members and believe it is an important way to keep you informed. Please indicate how relevant the following types of communications from Volunteering Victoria are to you.

	Never relevant	Rarely relevant	Sometimes relevant	Always relevant	N/A
Volunteering Victoria website	Volunteering Victoria website Never relevant	Volunteering Victoria website Rarely relevant	Volunteering Victoria website Sometimes relevant	Volunteering Victoria website Always relevant	Volunteering Victoria website N/A
Monthly newsletters	Monthly newsletters Never relevant	Monthly newsletters Rarely relevant	Monthly newsletters Sometimes relevant	Monthly newsletters Always relevant	Monthly newsletters N/A
Specific invitations to our member-only events (e.g. AGM, National Volunteer Week)	Specific invitations to our member-only events (e.g. AGM, National Volunteer Week) Never relevant	Specific invitations to our member-only events (e.g. AGM, National Volunteer Week) Rarely relevant	Specific invitations to our member-only events (e.g. AGM, National Volunteer Week) Sometimes relevant	Specific invitations to our member-only events (e.g. AGM, National Volunteer Week) Always relevant	Specific invitations to our member-only events (e.g. AGM, National Volunteer Week) N/A
Social media	Social media Never relevant	Social media Rarely relevant	Social media Sometimes relevant	Social media Always relevant	Social media N/A
Media releases	Media releases Never relevant	Media releases Rarely relevant	Media releases Sometimes relevant	Media releases Always relevant	Media releases N/A
Annual membership renewal	Annual membership renewal Never relevant	Annual membership renewal Rarely relevant	Annual membership renewal Sometimes relevant	Annual membership renewal Always relevant	Annual membership renewal N/A
Email	Email Never relevant	Email Rarely relevant	Email Sometimes relevant	Email Always relevant	Email N/A
Telephone contact	Telephone contact Never relevant	Telephone contact Rarely relevant	Telephone contact Sometimes relevant	Telephone contact Always relevant	Telephone contact N/A
Webinars	Webinars Never relevant	Webinars Rarely relevant	Webinars Sometimes relevant	Webinars Always relevant	Webinars N/A

Question Title

The Volunteering Victoria Member Profiles on our website enable members to better manage their information, as well as access invoices and event booking details. Have you accessed your Member Profile page?

Yes, I have accessed my Member profile

No, I have not yet accessed my Member profile, but will do so in the future

No, I cannot use and/or have no interest in using my Member profile

I would like more support with using my Member profile

I was not aware that as a member I could log in and check or update my membership profile, add contacts and register for training and events

Please provide any comments below.

Question Title

What are three main issues or matters that you encounter that you would like Volunteering Victoria to address in the coming year through its advocacy and policy work?

Question Title

What else would you like Volunteering Victoria to focus on in the coming year?

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33% of survey complete.

2023 Volunteering Victoria Member Engagement Survey

Part 1: Membership and Volunteering Victoria Impact

Question Title

What are the main reasons you (or your organisation) are a member?Please select up to three.

Question Title

Please tell us to what extent you agree or disagree with the following statements about Volunteering Victoria, our impact, your membership and how we work.

Question Title

Volunteering Victoria offers several services and events.Which of the following have you (or your organisation) benefited from during the last 12 months?Please choose all that apply.

Question Title

What did you or your organisation value and benefit from most as a result of your membership over the last 12 months.

Question Title

How could have improved to better support you or your organisation?

Question Title

To what extent are you satisfied with your membership?

Question Title

How likely would you be to recommend Volunteering Victoria to a work colleague or friend?

Question Title

We enjoy communicating with our members and believe it is an important way to keep you informed. Please indicate how relevant the following types of communications from Volunteering Victoria are to you.

Question Title

The Volunteering Victoria Member Profiles on our website enable members to better manage their information, as well as access invoices and event booking details. Have you accessed your Member Profile page?

Question Title

What are three main issues or matters that you encounter that you would like Volunteering Victoria to address in the coming year through its advocacy and policy work?

Question Title

What else would you like Volunteering Victoria to focus on in the coming year?

What are the main reasons you (or your organisation) are a member?
Please select up to three.

Volunteering Victoria offers several services and events.
Which of the following have you (or your organisation) benefited from during the last 12 months?

Please choose all that apply.