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* 1. Did your recent interaction with ECCO meet your expectations?

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* 2. Compared to our competitors, is our speed of service better, worse, or about the same?

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* 3. Overall, was our product delivered "on time & in full" with proper packaging & assembly?

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* 4. Overall, did you get what you needed from us; including technical support, timely quoting & order confirmation, tracking information, documentation, etc.?

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* 5. How likely is it that you would recommend ECCO to a friend or colleague?

Not at all likely
Extremely likely

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