All information retrieved from this survey will be kept confidential and will only be used to improve services here at Grandview Medical Centre. We will continue to try and serve your needs as best we can.
Please answer the following questions as honestly as you can.

Thanks in advance,

The Physicians of Grandview

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1. How satisfied are you with...?

  Very Satisfied Satisfied Neutral Dissatisfied Strongly Dissatisfied
The overall quality of care at our doctor office/clinic
Contacting our doctor office/clinic by telephone
Your overall experience with the reception staff
Your overall experience with the nursing staff

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2. Please tell us your average wait time on the phone when you contacted the office....

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3. Are you happy with the amount of time you spent on the phone when you contacted the office?

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4. Would you use an online booking system if this were to become available to our patients?

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