SurveyMonkey Powered Online Survey

Thank you for taking the time to fill out our survey. Your valuable feedback will greatly contribute to measuring our successes and opportunities in providing a high caliber experience. We appreciate your willingness to share your thoughts, suggestions and employee recognition. All information is anonymous and protected. If needed steps to contact a manager are located at the end of the survey. Your input is truly invaluable, and we are grateful for your participation.

	5	4	3	2	1	N/A
Reservation process	Reservation process 5	Reservation process 4	Reservation process 3	Reservation process 2	Reservation process 1	Reservation process N/A
Is there any additional feedback you would like to offer?
Guest reception/front desk check-in	Guest reception/front desk check-in 5	Guest reception/front desk check-in 4	Guest reception/front desk check-in 3	Guest reception/front desk check-in 2	Guest reception/front desk check-in 1	Guest reception/front desk check-in N/A
Is there any additional feedback you would like to offer?
Dining experience at IVY Kitchen	Dining experience at IVY Kitchen 5	Dining experience at IVY Kitchen 4	Dining experience at IVY Kitchen 3	Dining experience at IVY Kitchen 2	Dining experience at IVY Kitchen 1	Dining experience at IVY Kitchen N/A
Is there any additional feedback you would like to offer?
Club Mud Experience	Club Mud Experience 5	Club Mud Experience 4	Club Mud Experience 3	Club Mud Experience 2	Club Mud Experience 1	Club Mud Experience N/A
Is there any additional feedback you would like to offer?
Bar & Lounge - 1860	Bar & Lounge - 1860 5	Bar & Lounge - 1860 4	Bar & Lounge - 1860 3	Bar & Lounge - 1860 2	Bar & Lounge - 1860 1	Bar & Lounge - 1860 N/A
Is there any additional feedback you would like to offer?
Coffee Shop GOCO Cafe	Coffee Shop GOCO Cafe 5	Coffee Shop GOCO Cafe 4	Coffee Shop GOCO Cafe 3	Coffee Shop GOCO Cafe 2	Coffee Shop GOCO Cafe 1	Coffee Shop GOCO Cafe N/A
Is there any additional feedback you would like to offer?
Concession Stand - The Chill Zone	Concession Stand - The Chill Zone 5	Concession Stand - The Chill Zone 4	Concession Stand - The Chill Zone 3	Concession Stand - The Chill Zone 2	Concession Stand - The Chill Zone 1	Concession Stand - The Chill Zone N/A
Is there any additional feedback you would like to offer?
Spa Lifestyle Retail Store	Spa Lifestyle Retail Store 5	Spa Lifestyle Retail Store 4	Spa Lifestyle Retail Store 3	Spa Lifestyle Retail Store 2	Spa Lifestyle Retail Store 1	Spa Lifestyle Retail Store N/A
Is there any additional feedback you would like to offer?
The Grotto Experience	The Grotto Experience 5	The Grotto Experience 4	The Grotto Experience 3	The Grotto Experience 2	The Grotto Experience 1	The Grotto Experience N/A
Is there any additional feedback you would like to offer?
Massage Service (Please include providers name)	Massage Service (Please include providers name) 5	Massage Service (Please include providers name) 4	Massage Service (Please include providers name) 3	Massage Service (Please include providers name) 2	Massage Service (Please include providers name) 1	Massage Service (Please include providers name) N/A
Is there any additional feedback you would like to offer?
Facial Service (Please include providers name)	Facial Service (Please include providers name) 5	Facial Service (Please include providers name) 4	Facial Service (Please include providers name) 3	Facial Service (Please include providers name) 2	Facial Service (Please include providers name) 1	Facial Service (Please include providers name) N/A
Is there any additional feedback you would like to offer?
Nail Care Service (Please include providers name)	Nail Care Service (Please include providers name) 5	Nail Care Service (Please include providers name) 4	Nail Care Service (Please include providers name) 3	Nail Care Service (Please include providers name) 2	Nail Care Service (Please include providers name) 1	Nail Care Service (Please include providers name) N/A
Is there any additional feedback you would like to offer?
Cabana Experience (Please include providers name)	Cabana Experience (Please include providers name) 5	Cabana Experience (Please include providers name) 4	Cabana Experience (Please include providers name) 3	Cabana Experience (Please include providers name) 2	Cabana Experience (Please include providers name) 1	Cabana Experience (Please include providers name) N/A
Is there any additional feedback you would like to offer?
Cleanliness of Facilities	Cleanliness of Facilities 5	Cleanliness of Facilities 4	Cleanliness of Facilities 3	Cleanliness of Facilities 2	Cleanliness of Facilities 1	Cleanliness of Facilities N/A
Is there any additional feedback you would like to offer?
Helpful, knowledgeable Staff	Helpful, knowledgeable Staff 5	Helpful, knowledgeable Staff 4	Helpful, knowledgeable Staff 3	Helpful, knowledgeable Staff 2	Helpful, knowledgeable Staff 1	Helpful, knowledgeable Staff N/A
Is there any additional feedback you would like to offer?
Landscape and outdoor facilities	Landscape and outdoor facilities 5	Landscape and outdoor facilities 4	Landscape and outdoor facilities 3	Landscape and outdoor facilities 2	Landscape and outdoor facilities 1	Landscape and outdoor facilities N/A
Is there any additional feedback you would like to offer?
Overall impression of Glen Ivy	Overall impression of Glen Ivy 5	Overall impression of Glen Ivy 4	Overall impression of Glen Ivy 3	Overall impression of Glen Ivy 2	Overall impression of Glen Ivy 1	Overall impression of Glen Ivy N/A
Is there any additional feedback you would like to offer?

N/A

Reservation process

Reservation process 5

Reservation process 4

Reservation process 3

Reservation process 2

Reservation process 1

Reservation process N/A

Is there any additional feedback you would like to offer?

Guest reception/front desk check-in

Guest reception/front desk check-in 5

Guest reception/front desk check-in 4

Guest reception/front desk check-in 3

Guest reception/front desk check-in 2

Guest reception/front desk check-in 1

Guest reception/front desk check-in N/A

Is there any additional feedback you would like to offer?

Dining experience at IVY Kitchen

Dining experience at IVY Kitchen 5

Dining experience at IVY Kitchen 4

Dining experience at IVY Kitchen 3

Dining experience at IVY Kitchen 2

Dining experience at IVY Kitchen 1

Dining experience at IVY Kitchen N/A

Is there any additional feedback you would like to offer?

Club Mud Experience

Club Mud Experience 5

Club Mud Experience 4

Club Mud Experience 3

Club Mud Experience 2

Club Mud Experience 1

Club Mud Experience N/A

Is there any additional feedback you would like to offer?

Bar & Lounge - 1860

Bar & Lounge - 1860 5

Bar & Lounge - 1860 4

Bar & Lounge - 1860 3

Bar & Lounge - 1860 2

Bar & Lounge - 1860 1

Bar & Lounge - 1860 N/A

Is there any additional feedback you would like to offer?

Coffee Shop GOCO Cafe

Coffee Shop GOCO Cafe 5

Coffee Shop GOCO Cafe 4

Coffee Shop GOCO Cafe 3

Coffee Shop GOCO Cafe 2

Coffee Shop GOCO Cafe 1

Coffee Shop GOCO Cafe N/A

Is there any additional feedback you would like to offer?

Concession Stand - The Chill Zone

Concession Stand - The Chill Zone 5

Concession Stand - The Chill Zone 4

Concession Stand - The Chill Zone 3

Concession Stand - The Chill Zone 2

Concession Stand - The Chill Zone 1

Concession Stand - The Chill Zone N/A

Is there any additional feedback you would like to offer?

Spa Lifestyle Retail Store

Spa Lifestyle Retail Store 5

Spa Lifestyle Retail Store 4

Spa Lifestyle Retail Store 3

Spa Lifestyle Retail Store 2

Spa Lifestyle Retail Store 1

Spa Lifestyle Retail Store N/A

Is there any additional feedback you would like to offer?

The Grotto Experience

The Grotto Experience 5

The Grotto Experience 4

The Grotto Experience 3

The Grotto Experience 2

The Grotto Experience 1

The Grotto Experience N/A

Is there any additional feedback you would like to offer?

Massage Service (Please include providers name)

Massage Service (Please include providers name) 5

Massage Service (Please include providers name) 4

Massage Service (Please include providers name) 3

Massage Service (Please include providers name) 2

Massage Service (Please include providers name) 1

Massage Service (Please include providers name) N/A

Is there any additional feedback you would like to offer?

Facial Service (Please include providers name)

Facial Service (Please include providers name) 5

Facial Service (Please include providers name) 4

Facial Service (Please include providers name) 3

Facial Service (Please include providers name) 2

Facial Service (Please include providers name) 1

Facial Service (Please include providers name) N/A

Is there any additional feedback you would like to offer?

Nail Care Service (Please include providers name)

Nail Care Service (Please include providers name) 5

Nail Care Service (Please include providers name) 4

Nail Care Service (Please include providers name) 3

Nail Care Service (Please include providers name) 2

Nail Care Service (Please include providers name) 1

Nail Care Service (Please include providers name) N/A

Is there any additional feedback you would like to offer?

Cabana Experience (Please include providers name)

Cabana Experience (Please include providers name) 5

Cabana Experience (Please include providers name) 4

Cabana Experience (Please include providers name) 3

Cabana Experience (Please include providers name) 2

Cabana Experience (Please include providers name) 1

Cabana Experience (Please include providers name) N/A

Is there any additional feedback you would like to offer?

Cleanliness of Facilities

Cleanliness of Facilities 5

Cleanliness of Facilities 4

Cleanliness of Facilities 3

Cleanliness of Facilities 2

Cleanliness of Facilities 1

Cleanliness of Facilities N/A

Is there any additional feedback you would like to offer?

Helpful, knowledgeable Staff

Helpful, knowledgeable Staff 5

Helpful, knowledgeable Staff 4

Helpful, knowledgeable Staff 3

Helpful, knowledgeable Staff 2

Helpful, knowledgeable Staff 1

Helpful, knowledgeable Staff N/A

Is there any additional feedback you would like to offer?

Landscape and outdoor facilities

Landscape and outdoor facilities 5

Landscape and outdoor facilities 4

Landscape and outdoor facilities 3

Landscape and outdoor facilities 2

Landscape and outdoor facilities 1

Landscape and outdoor facilities N/A

Is there any additional feedback you would like to offer?

Overall impression of Glen Ivy

Overall impression of Glen Ivy 5

Overall impression of Glen Ivy 4

Overall impression of Glen Ivy 3

Overall impression of Glen Ivy 2

Overall impression of Glen Ivy 1

Overall impression of Glen Ivy N/A

Is there any additional feedback you would like to offer?

Question Title

* 1. Date of Visit

Question Title

* 2. Age

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* 3. Please rate your experience using the scale below.
Five is excellent and one is poor.
If you want to skip or did not participate, please simply mark "N/A."

Question Title

* 4. Would you like to mention any team member that provided you with outstanding service?

Question Title

* 5. How could we improve your Glen Ivy experience?

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* 6. Would you recommend Glen Ivy to a friend/relative?

Question Title

* 7. How many guests traveled in the vehicle with you to Glen Ivy

Question Title

* 1. Date of Visit

Question Title

* 2. Age

Question Title

* 3. Please rate your experience using the scale below.Five is excellent and one is poor. If you want to skip or did not participate, please simply mark "N/A."

Question Title

* 4. Would you like to mention any team member that provided you with outstanding service?

Question Title

* 5. How could we improve your Glen Ivy experience?

Question Title

* 6. Would you recommend Glen Ivy to a friend/relative?

Question Title

* 7. How many guests traveled in the vehicle with you to Glen Ivy

* 3. Please rate your experience using the scale below.
Five is excellent and one is poor.
If you want to skip or did not participate, please simply mark "N/A."