Information and Communication Technology Impact in Humanitarian Non Governmental Organisations

Thank you for agreeing to complete this survey which is intended to create better understanding of the use of Information and Communication Technologies in Humanitarian Development. It should take no more than 10 minutes to complete and we will send you a copy of our research report when it is completed.

In this survey you will be asked about your organisation's internal ICT activities and your organisation's field based ICT activities. By internal activities we mean the work that creates, supports and maintains your administrative and operational activities on a daily basis. By field based activities we mean the activities in developing countries that provide direct benefits to beneficiaries.

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* 1. What is your job title:

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* 2. Where is the headquarters of your organisation?

North Africa

Sub Saharan Africa

Asia, excluding China

China

Latin America or the Caribbean

Eastern Europe

Russian Federation

Western Europe

United States of America

Canada

Australia, Japan or New Zealand

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* 3. Where are the beneficiaries of your organisations activities (Select all that apply)?

North Africa

Sub Saharan Africa

Asia, excluding China

China

Latin America or the Caribbean

Eastern Europe

Russian Federation

Western Europe

United States of America

Canada

Australia, Japan or New Zealand

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* 4. Is your organisation a Civil Society Organisation or Non-governmental Organisation with information and communications technologies capabilities?

Yes

If you have answered No to this question, please tell us what your organisation type is:

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* 5. How many employees does your organisation have on a global basis?

0 - 100

100 - 1000

1000 - 5000

Over 5000

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* 6. What is the operating budget for your organisation in USD in the last complete financial year?

Less than $5 million

$5 million - $10 million

Over $10 million

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* 7. Please indicate the areas in which your organisation undertakes humanitarian development work (choose all that apply):

Crisis prevention, emergency aid and crisis recovery, peace building

Poverty eradication, basic social services, basic income

Agriculture, rural development and food security

Health care, including combating HIV / AIDS

Education

Connectivity

Environment, sustainable management of natural resources, infrastructure and climate change

Urban development and community organisation

Employment and decent labor, anti-child labor, migration

Indigenous people, cultural minorities

Persons with disabilities

Gender equality and empowerment of women

Credit savings programs, microfinance, anti corruption

Wildlife conservation

Other (please specify)

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* 8. What proportion of the people in your organisation use the following technologies in their activities:

	Not used at all	Less than 10%	More than 10% and less than 50%	More than 50% and less than 90%	Over 90%
Broadband Networks	Broadband Networks Not used at all	Broadband Networks Less than 10%	Broadband Networks More than 10% and less than 50%	Broadband Networks More than 50% and less than 90%	Broadband Networks Over 90%
Mobile Networks	Mobile Networks Not used at all	Mobile Networks Less than 10%	Mobile Networks More than 10% and less than 50%	Mobile Networks More than 50% and less than 90%	Mobile Networks Over 90%
Cloud Services	Cloud Services Not used at all	Cloud Services Less than 10%	Cloud Services More than 10% and less than 50%	Cloud Services More than 50% and less than 90%	Cloud Services Over 90%
Social Media	Social Media Not used at all	Social Media Less than 10%	Social Media More than 10% and less than 50%	Social Media More than 50% and less than 90%	Social Media Over 90%
Enterprise Resources Planning System	Enterprise Resources Planning System Not used at all	Enterprise Resources Planning System Less than 10%	Enterprise Resources Planning System More than 10% and less than 50%	Enterprise Resources Planning System More than 50% and less than 90%	Enterprise Resources Planning System Over 90%
Customer Relationship Management System	Customer Relationship Management System Not used at all	Customer Relationship Management System Less than 10%	Customer Relationship Management System More than 10% and less than 50%	Customer Relationship Management System More than 50% and less than 90%	Customer Relationship Management System Over 90%
Document Management and Collaboration Software	Document Management and Collaboration Software Not used at all	Document Management and Collaboration Software Less than 10%	Document Management and Collaboration Software More than 10% and less than 50%	Document Management and Collaboration Software More than 50% and less than 90%	Document Management and Collaboration Software Over 90%
Unified Communications System	Unified Communications System Not used at all	Unified Communications System Less than 10%	Unified Communications System More than 10% and less than 50%	Unified Communications System More than 50% and less than 90%	Unified Communications System Over 90%
Business Intelligence Applications	Business Intelligence Applications Not used at all	Business Intelligence Applications Less than 10%	Business Intelligence Applications More than 10% and less than 50%	Business Intelligence Applications More than 50% and less than 90%	Business Intelligence Applications Over 90%
Visualisation Software	Visualisation Software Not used at all	Visualisation Software Less than 10%	Visualisation Software More than 10% and less than 50%	Visualisation Software More than 50% and less than 90%	Visualisation Software Over 90%
Green IT Applications	Green IT Applications Not used at all	Green IT Applications Less than 10%	Green IT Applications More than 10% and less than 50%	Green IT Applications More than 50% and less than 90%	Green IT Applications Over 90%

Other (please specify)

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* 9. To what extent do you agree with the following statements about the internal information and communications technology projects in your organisation:

	Strongly Disagree				Strongly Agree
Our management of ICT projects is effective	Our management of ICT projects is effective Strongly Disagree	Our management of ICT projects is effective	Our management of ICT projects is effective	Our management of ICT projects is effective	Our management of ICT projects is effective Strongly Agree
Our ICT project managers are well trained	Our ICT project managers are well trained Strongly Disagree	Our ICT project managers are well trained	Our ICT project managers are well trained	Our ICT project managers are well trained	Our ICT project managers are well trained Strongly Agree
We have a standard methodology that we use for our ICT projects	We have a standard methodology that we use for our ICT projects Strongly Disagree	We have a standard methodology that we use for our ICT projects	We have a standard methodology that we use for our ICT projects	We have a standard methodology that we use for our ICT projects	We have a standard methodology that we use for our ICT projects Strongly Agree
Our ICT Projects are completed successfully	Our ICT Projects are completed successfully Strongly Disagree	Our ICT Projects are completed successfully	Our ICT Projects are completed successfully	Our ICT Projects are completed successfully	Our ICT Projects are completed successfully Strongly Agree
Our clients are satisfied with the ICT projects that we undertake	Our clients are satisfied with the ICT projects that we undertake Strongly Disagree	Our clients are satisfied with the ICT projects that we undertake	Our clients are satisfied with the ICT projects that we undertake	Our clients are satisfied with the ICT projects that we undertake	Our clients are satisfied with the ICT projects that we undertake Strongly Agree
Our ICT project team members work together well	Our ICT project team members work together well Strongly Disagree	Our ICT project team members work together well	Our ICT project team members work together well	Our ICT project team members work together well	Our ICT project team members work together well Strongly Agree

Please add any comments on your ICT projects that you wish:

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* 10. To what extent does your Information and Communications Technology organisation play a strategic role in your organisation?

	Strongly Disagree				Strongly Agree
ICT is involved in senior level strategic decisions of the organisation	ICT is involved in senior level strategic decisions of the organisation Strongly Disagree	ICT is involved in senior level strategic decisions of the organisation	ICT is involved in senior level strategic decisions of the organisation	ICT is involved in senior level strategic decisions of the organisation	ICT is involved in senior level strategic decisions of the organisation Strongly Agree
The Chief Information Officer or their equivalent is a member of our top management team	The Chief Information Officer or their equivalent is a member of our top management team Strongly Disagree	The Chief Information Officer or their equivalent is a member of our top management team	The Chief Information Officer or their equivalent is a member of our top management team	The Chief Information Officer or their equivalent is a member of our top management team	The Chief Information Officer or their equivalent is a member of our top management team Strongly Agree
ICT is consulted about major strategic developments in the organisation	ICT is consulted about major strategic developments in the organisation Strongly Disagree	ICT is consulted about major strategic developments in the organisation	ICT is consulted about major strategic developments in the organisation	ICT is consulted about major strategic developments in the organisation	ICT is consulted about major strategic developments in the organisation Strongly Agree
ICT is not consulted about strategic decisions in my organisation	ICT is not consulted about strategic decisions in my organisation Strongly Disagree	ICT is not consulted about strategic decisions in my organisation	ICT is not consulted about strategic decisions in my organisation	ICT is not consulted about strategic decisions in my organisation	ICT is not consulted about strategic decisions in my organisation Strongly Agree
ICT should be more involved in strategic decision making in my organisation	ICT should be more involved in strategic decision making in my organisation Strongly Disagree	ICT should be more involved in strategic decision making in my organisation	ICT should be more involved in strategic decision making in my organisation	ICT should be more involved in strategic decision making in my organisation	ICT should be more involved in strategic decision making in my organisation Strongly Agree

Please add any other comments that you wish to make about the strategic role of ICT in your organisation:

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* 11. In my organisation sufficient ICT training is provided to employees:

	Strongly Disagree				Strongly Agree
In my organisation sufficient ICT training is provided to employees:	In my organisation sufficient ICT training is provided to employees: Strongly Disagree	In my organisation sufficient ICT training is provided to employees:	In my organisation sufficient ICT training is provided to employees:	In my organisation sufficient ICT training is provided to employees:	In my organisation sufficient ICT training is provided to employees: Strongly Agree

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* 12. To what extent is social media used in your organisation for the following purposes:

	Never				Most people do this daily
Personal activity, not related to work	Personal activity, not related to work Never	Personal activity, not related to work	Personal activity, not related to work	Personal activity, not related to work	Personal activity, not related to work Most people do this daily
Work related collaboration with colleagues within an employees own department	Work related collaboration with colleagues within an employees own department Never	Work related collaboration with colleagues within an employees own department	Work related collaboration with colleagues within an employees own department	Work related collaboration with colleagues within an employees own department	Work related collaboration with colleagues within an employees own department Most people do this daily
Work related collaboration with colleagues within the organisation and outside an employee's department	Work related collaboration with colleagues within the organisation and outside an employee's department Never	Work related collaboration with colleagues within the organisation and outside an employee's department	Work related collaboration with colleagues within the organisation and outside an employee's department	Work related collaboration with colleagues within the organisation and outside an employee's department	Work related collaboration with colleagues within the organisation and outside an employee's department Most people do this daily
Work related collaboration with people in other organisations	Work related collaboration with people in other organisations Never	Work related collaboration with people in other organisations	Work related collaboration with people in other organisations	Work related collaboration with people in other organisations	Work related collaboration with people in other organisations Most people do this daily
For organisational marketing	For organisational marketing Never	For organisational marketing	For organisational marketing	For organisational marketing	For organisational marketing Most people do this daily
For supply chain collaboration	For supply chain collaboration Never	For supply chain collaboration	For supply chain collaboration	For supply chain collaboration	For supply chain collaboration Most people do this daily

Please add any further comments on your use of social media that you wish:

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* 13. How are mobile ICTs used in your organisation? To what extent do you agree with the following statements:

	Stronly Disagree				Strongly Agree
Our main ICT applications are accessible using mobile devices	Our main ICT applications are accessible using mobile devices Stronly Disagree	Our main ICT applications are accessible using mobile devices	Our main ICT applications are accessible using mobile devices	Our main ICT applications are accessible using mobile devices	Our main ICT applications are accessible using mobile devices Strongly Agree
Employees would like to be able to access our main ICT applications with their mobile devices	Employees would like to be able to access our main ICT applications with their mobile devices Stronly Disagree	Employees would like to be able to access our main ICT applications with their mobile devices	Employees would like to be able to access our main ICT applications with their mobile devices	Employees would like to be able to access our main ICT applications with their mobile devices	Employees would like to be able to access our main ICT applications with their mobile devices Strongly Agree
Our current ICT plans include an expansion of the use of mobile technologies internally	Our current ICT plans include an expansion of the use of mobile technologies internally Stronly Disagree	Our current ICT plans include an expansion of the use of mobile technologies internally	Our current ICT plans include an expansion of the use of mobile technologies internally	Our current ICT plans include an expansion of the use of mobile technologies internally	Our current ICT plans include an expansion of the use of mobile technologies internally Strongly Agree

Please add any other comments that you wish to make about your organisation's use of mobile ICTs :

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* 14. To what extent do you agree with the following statements on the Digital Divide of ICT access between developed and developing countries?

	Strongly Disagree				Strongly Agree
The Digital Divide has a significant impact on my organisation's ability to operate in developing countries	The Digital Divide has a significant impact on my organisation's ability to operate in developing countries Strongly Disagree	The Digital Divide has a significant impact on my organisation's ability to operate in developing countries	The Digital Divide has a significant impact on my organisation's ability to operate in developing countries	The Digital Divide has a significant impact on my organisation's ability to operate in developing countries	The Digital Divide has a significant impact on my organisation's ability to operate in developing countries Strongly Agree
The Digital Divide is narrowing	The Digital Divide is narrowing Strongly Disagree	The Digital Divide is narrowing	The Digital Divide is narrowing	The Digital Divide is narrowing	The Digital Divide is narrowing Strongly Agree
The Digital Divide is getting bigger	The Digital Divide is getting bigger Strongly Disagree	The Digital Divide is getting bigger	The Digital Divide is getting bigger	The Digital Divide is getting bigger	The Digital Divide is getting bigger Strongly Agree
ICTs are making a positive contribution to humanitarian development	ICTs are making a positive contribution to humanitarian development Strongly Disagree	ICTs are making a positive contribution to humanitarian development	ICTs are making a positive contribution to humanitarian development	ICTs are making a positive contribution to humanitarian development	ICTs are making a positive contribution to humanitarian development Strongly Agree
ICTs are making the lives of people in developing countries worse	ICTs are making the lives of people in developing countries worse Strongly Disagree	ICTs are making the lives of people in developing countries worse	ICTs are making the lives of people in developing countries worse	ICTs are making the lives of people in developing countries worse	ICTs are making the lives of people in developing countries worse Strongly Agree
Mobile ICTs will close the Digital Divide	Mobile ICTs will close the Digital Divide Strongly Disagree	Mobile ICTs will close the Digital Divide	Mobile ICTs will close the Digital Divide	Mobile ICTs will close the Digital Divide	Mobile ICTs will close the Digital Divide Strongly Agree

Please make any other comments on the Digital Divide that you wish:

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* 15. To what extent do you agree with the following statements on the impact of your organisation's internal ICT activity:

	Strongly Disagree				Strongly Agree
The role of ICT in my organisation's internal activity is increasing	The role of ICT in my organisation's internal activity is increasing Strongly Disagree	The role of ICT in my organisation's internal activity is increasing	The role of ICT in my organisation's internal activity is increasing	The role of ICT in my organisation's internal activity is increasing	The role of ICT in my organisation's internal activity is increasing Strongly Agree
The number of employees in the ICT function is likely to increase next year	The number of employees in the ICT function is likely to increase next year Strongly Disagree	The number of employees in the ICT function is likely to increase next year	The number of employees in the ICT function is likely to increase next year	The number of employees in the ICT function is likely to increase next year	The number of employees in the ICT function is likely to increase next year Strongly Agree
The number of employees in the ICT function is likely to decrease next year	The number of employees in the ICT function is likely to decrease next year Strongly Disagree	The number of employees in the ICT function is likely to decrease next year	The number of employees in the ICT function is likely to decrease next year	The number of employees in the ICT function is likely to decrease next year	The number of employees in the ICT function is likely to decrease next year Strongly Agree
Outsourcing of ICT functions is likely to increase next year	Outsourcing of ICT functions is likely to increase next year Strongly Disagree	Outsourcing of ICT functions is likely to increase next year	Outsourcing of ICT functions is likely to increase next year	Outsourcing of ICT functions is likely to increase next year	Outsourcing of ICT functions is likely to increase next year Strongly Agree
Outsourcing of ICT functions is likely to decrease next year	Outsourcing of ICT functions is likely to decrease next year Strongly Disagree	Outsourcing of ICT functions is likely to decrease next year	Outsourcing of ICT functions is likely to decrease next year	Outsourcing of ICT functions is likely to decrease next year	Outsourcing of ICT functions is likely to decrease next year Strongly Agree
The ICT budget for internal activity for next year is likely to increase	The ICT budget for internal activity for next year is likely to increase Strongly Disagree	The ICT budget for internal activity for next year is likely to increase	The ICT budget for internal activity for next year is likely to increase	The ICT budget for internal activity for next year is likely to increase	The ICT budget for internal activity for next year is likely to increase Strongly Agree

Please enter the percentage that your ICT budget for internal activities will change in the next year, stating if this is a decrease or increase:

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* 16. How is the role of your ICT function changing in field activities in developing countries?

	Significantly Decreasing		No change		Significantly Increasing
Provider of services to field led projects	Provider of services to field led projects Significantly Decreasing	Provider of services to field led projects	Provider of services to field led projects No change	Provider of services to field led projects	Provider of services to field led projects Significantly Increasing
Provider of services to field led operations	Provider of services to field led operations Significantly Decreasing	Provider of services to field led operations	Provider of services to field led operations No change	Provider of services to field led operations	Provider of services to field led operations Significantly Increasing
Provider of advice in field activity applications for funding	Provider of advice in field activity applications for funding Significantly Decreasing	Provider of advice in field activity applications for funding	Provider of advice in field activity applications for funding No change	Provider of advice in field activity applications for funding	Provider of advice in field activity applications for funding Significantly Increasing
Participation in relationships with funding organisations	Participation in relationships with funding organisations Significantly Decreasing	Participation in relationships with funding organisations	Participation in relationships with funding organisations No change	Participation in relationships with funding organisations	Participation in relationships with funding organisations Significantly Increasing
Regular involvement in determining the strategic direction of field activities	Regular involvement in determining the strategic direction of field activities Significantly Decreasing	Regular involvement in determining the strategic direction of field activities	Regular involvement in determining the strategic direction of field activities No change	Regular involvement in determining the strategic direction of field activities	Regular involvement in determining the strategic direction of field activities Significantly Increasing
Initiation of field activities	Initiation of field activities Significantly Decreasing	Initiation of field activities	Initiation of field activities No change	Initiation of field activities	Initiation of field activities Significantly Increasing
Management of the delivery of field activities	Management of the delivery of field activities Significantly Decreasing	Management of the delivery of field activities	Management of the delivery of field activities No change	Management of the delivery of field activities	Management of the delivery of field activities Significantly Increasing
ICT expenditure as a proportion of overall field activity budgets	ICT expenditure as a proportion of overall field activity budgets Significantly Decreasing	ICT expenditure as a proportion of overall field activity budgets	ICT expenditure as a proportion of overall field activity budgets No change	ICT expenditure as a proportion of overall field activity budgets	ICT expenditure as a proportion of overall field activity budgets Significantly Increasing

Please enter the percentage that your organisations expenditure on ICTs for field activities will change in the next year, stating if this is a decrease or increase

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* 17. Please indicate how the role of ICT has changed in the following areas of field activities:over the past 12 months. If your organisation does not have activities in any of these areas please select the N/A option.:

	Significant Decrease		No Change		Significant Increase	N/A
Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building Significant Decrease	Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building No Change	Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building Significant Increase	Crisis prevention, emergency aid and crisis recovery, peace building N/A
Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income Significant Decrease	Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income No Change	Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income Significant Increase	Poverty eradication, basic social services, basic income N/A
Agriculture, rural development and food security	Agriculture, rural development and food security Significant Decrease	Agriculture, rural development and food security	Agriculture, rural development and food security No Change	Agriculture, rural development and food security	Agriculture, rural development and food security Significant Increase	Agriculture, rural development and food security N/A
Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS Significant Decrease	Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS No Change	Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS Significant Increase	Health care, including combating HIV / AIDS N/A
Education	Education Significant Decrease	Education	Education No Change	Education	Education Significant Increase	Education N/A
Connectivity	Connectivity Significant Decrease	Connectivity	Connectivity No Change	Connectivity	Connectivity Significant Increase	Connectivity N/A
Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change Significant Decrease	Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change No Change	Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change Significant Increase	Environment, sustainable management of natural resources, infrastructure and climate change N/A
Urban development and community organisation	Urban development and community organisation Significant Decrease	Urban development and community organisation	Urban development and community organisation No Change	Urban development and community organisation	Urban development and community organisation Significant Increase	Urban development and community organisation N/A
Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration Significant Decrease	Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration No Change	Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration Significant Increase	Employment and decent labor, anti-child labor, migration N/A
Indigenous people, cultural minorities	Indigenous people, cultural minorities Significant Decrease	Indigenous people, cultural minorities	Indigenous people, cultural minorities No Change	Indigenous people, cultural minorities	Indigenous people, cultural minorities Significant Increase	Indigenous people, cultural minorities N/A
Persons with disabilities	Persons with disabilities Significant Decrease	Persons with disabilities	Persons with disabilities No Change	Persons with disabilities	Persons with disabilities Significant Increase	Persons with disabilities N/A
Gender equality and empowerment of women	Gender equality and empowerment of women Significant Decrease	Gender equality and empowerment of women	Gender equality and empowerment of women No Change	Gender equality and empowerment of women	Gender equality and empowerment of women Significant Increase	Gender equality and empowerment of women N/A
Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption Significant Decrease	Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption No Change	Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption Significant Increase	Credit savings programs, microfinance, anti corruption N/A
Wildlife conservation	Wildlife conservation Significant Decrease	Wildlife conservation	Wildlife conservation No Change	Wildlife conservation	Wildlife conservation Significant Increase	Wildlife conservation N/A

Other (please specify any other area in which ICT plays a significant role in your field activities)

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* 18. To what extent do you agree or disagree with the following statements about your field based project activity:

	Strongly Disagree				Strongly Agree
Our management of ICT field projects is effective	Our management of ICT field projects is effective Strongly Disagree	Our management of ICT field projects is effective	Our management of ICT field projects is effective	Our management of ICT field projects is effective	Our management of ICT field projects is effective Strongly Agree
Our ICT field project managers are well trained	Our ICT field project managers are well trained Strongly Disagree	Our ICT field project managers are well trained	Our ICT field project managers are well trained	Our ICT field project managers are well trained	Our ICT field project managers are well trained Strongly Agree
We have a standard methodology that we use for our ICT field projects	We have a standard methodology that we use for our ICT field projects Strongly Disagree	We have a standard methodology that we use for our ICT field projects	We have a standard methodology that we use for our ICT field projects	We have a standard methodology that we use for our ICT field projects	We have a standard methodology that we use for our ICT field projects Strongly Agree
Our ICT Field Projects are completed successfully	Our ICT Field Projects are completed successfully Strongly Disagree	Our ICT Field Projects are completed successfully	Our ICT Field Projects are completed successfully	Our ICT Field Projects are completed successfully	Our ICT Field Projects are completed successfully Strongly Agree
Our clients are satisfied with the ICT field projects that we undertake	Our clients are satisfied with the ICT field projects that we undertake Strongly Disagree	Our clients are satisfied with the ICT field projects that we undertake	Our clients are satisfied with the ICT field projects that we undertake	Our clients are satisfied with the ICT field projects that we undertake	Our clients are satisfied with the ICT field projects that we undertake Strongly Agree
Our ICT field project team members work together well	Our ICT field project team members work together well Strongly Disagree	Our ICT field project team members work together well	Our ICT field project team members work together well	Our ICT field project team members work together well	Our ICT field project team members work together well Strongly Agree
Our ICT field projects are mainly the responsibility of the ICT function	Our ICT field projects are mainly the responsibility of the ICT function Strongly Disagree	Our ICT field projects are mainly the responsibility of the ICT function	Our ICT field projects are mainly the responsibility of the ICT function	Our ICT field projects are mainly the responsibility of the ICT function	Our ICT field projects are mainly the responsibility of the ICT function Strongly Agree
Our ICT field projects are mainly the responsibility of the field based operational personnel	Our ICT field projects are mainly the responsibility of the field based operational personnel Strongly Disagree	Our ICT field projects are mainly the responsibility of the field based operational personnel	Our ICT field projects are mainly the responsibility of the field based operational personnel	Our ICT field projects are mainly the responsibility of the field based operational personnel	Our ICT field projects are mainly the responsibility of the field based operational personnel Strongly Agree

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* 19. To what extent is mobile ICT becoming part of the field activities of your organisation? Please indicate how mobile ICTs impact in the following humanitarian development activity areas changed in the past 12 months. If your organisation does not have activities in any of these areas please select the N/A option.:

	Significantly Decreased		No Change		Significantly Increased	N/A
Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building Significantly Decreased	Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building No Change	Crisis prevention, emergency aid and crisis recovery, peace building	Crisis prevention, emergency aid and crisis recovery, peace building Significantly Increased	Crisis prevention, emergency aid and crisis recovery, peace building N/A
Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income Significantly Decreased	Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income No Change	Poverty eradication, basic social services, basic income	Poverty eradication, basic social services, basic income Significantly Increased	Poverty eradication, basic social services, basic income N/A
Agriculture, rural development and food security	Agriculture, rural development and food security Significantly Decreased	Agriculture, rural development and food security	Agriculture, rural development and food security No Change	Agriculture, rural development and food security	Agriculture, rural development and food security Significantly Increased	Agriculture, rural development and food security N/A
Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS Significantly Decreased	Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS No Change	Health care, including combating HIV / AIDS	Health care, including combating HIV / AIDS Significantly Increased	Health care, including combating HIV / AIDS N/A
Education	Education Significantly Decreased	Education	Education No Change	Education	Education Significantly Increased	Education N/A
Connectivity	Connectivity Significantly Decreased	Connectivity	Connectivity No Change	Connectivity	Connectivity Significantly Increased	Connectivity N/A
Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change Significantly Decreased	Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change No Change	Environment, sustainable management of natural resources, infrastructure and climate change	Environment, sustainable management of natural resources, infrastructure and climate change Significantly Increased	Environment, sustainable management of natural resources, infrastructure and climate change N/A
Urban development and community organisation	Urban development and community organisation Significantly Decreased	Urban development and community organisation	Urban development and community organisation No Change	Urban development and community organisation	Urban development and community organisation Significantly Increased	Urban development and community organisation N/A
Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration Significantly Decreased	Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration No Change	Employment and decent labor, anti-child labor, migration	Employment and decent labor, anti-child labor, migration Significantly Increased	Employment and decent labor, anti-child labor, migration N/A
Indigenous people, cultural minorities	Indigenous people, cultural minorities Significantly Decreased	Indigenous people, cultural minorities	Indigenous people, cultural minorities No Change	Indigenous people, cultural minorities	Indigenous people, cultural minorities Significantly Increased	Indigenous people, cultural minorities N/A
Persons with disabilities	Persons with disabilities Significantly Decreased	Persons with disabilities	Persons with disabilities No Change	Persons with disabilities	Persons with disabilities Significantly Increased	Persons with disabilities N/A
Gender equality and empowerment of women	Gender equality and empowerment of women Significantly Decreased	Gender equality and empowerment of women	Gender equality and empowerment of women No Change	Gender equality and empowerment of women	Gender equality and empowerment of women Significantly Increased	Gender equality and empowerment of women N/A
Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption Significantly Decreased	Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption No Change	Credit savings programs, microfinance, anti corruption	Credit savings programs, microfinance, anti corruption Significantly Increased	Credit savings programs, microfinance, anti corruption N/A
Wildlife conservation	Wildlife conservation Significantly Decreased	Wildlife conservation	Wildlife conservation No Change	Wildlife conservation	Wildlife conservation Significantly Increased	Wildlife conservation N/A

Please describe any other areas that mobile ICTs have impacted your field activities:

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* 20. How are issues in internet connectivity impacting your humanitarian development activity? Please indicate your agreement or disagreement with the following statements:

	Strongly Disagree				Strongly Agree
Connectivity is improving in most of the developing countries where we have activities	Connectivity is improving in most of the developing countries where we have activities Strongly Disagree	Connectivity is improving in most of the developing countries where we have activities	Connectivity is improving in most of the developing countries where we have activities	Connectivity is improving in most of the developing countries where we have activities	Connectivity is improving in most of the developing countries where we have activities Strongly Agree
Connectivity is a more difficult issue for our organisation today than it was 12 months ago	Connectivity is a more difficult issue for our organisation today than it was 12 months ago Strongly Disagree	Connectivity is a more difficult issue for our organisation today than it was 12 months ago	Connectivity is a more difficult issue for our organisation today than it was 12 months ago	Connectivity is a more difficult issue for our organisation today than it was 12 months ago	Connectivity is a more difficult issue for our organisation today than it was 12 months ago Strongly Agree
Our increased use of ICTs in development activity is making connectivity a more important issue	Our increased use of ICTs in development activity is making connectivity a more important issue Strongly Disagree	Our increased use of ICTs in development activity is making connectivity a more important issue	Our increased use of ICTs in development activity is making connectivity a more important issue	Our increased use of ICTs in development activity is making connectivity a more important issue	Our increased use of ICTs in development activity is making connectivity a more important issue Strongly Agree

Please add any comments you wish on Internet Connectivity and development.

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* 21. If anyone in your organisation helped you to complete the survey, please enter their job title here:

As part of our research we are preparing case studies of good practice in the use of ICTs in humanitarian development that will provide guidance to others who are working in similar areas. If have a case study in your organisation that you would be willing to have us write about and post on our research web page please contact Peter Carr at: pdcarr@uwaterloo.ca