Exit 2023 Customer Satisfaction Survey Question Title * 1. Please complete the following information: Dealership: State: Zip Code: Serial Number: Question Title * 2. Who was responsible for the following? (Please check one answer for each option.) Female head of household Male head of household Both Other Had initial interest in water treatment Had initial interest in water treatment Female head of household Had initial interest in water treatment Male head of household Had initial interest in water treatment Both Had initial interest in water treatment Other Researched water treatment options Researched water treatment options Female head of household Researched water treatment options Male head of household Researched water treatment options Both Researched water treatment options Other Made purchase decision Made purchase decision Female head of household Made purchase decision Male head of household Made purchase decision Both Made purchase decision Other Question Title * 3. What sources did you use when researching water treatment? Question Title * 4. Where does your drinking water come from? Tap Faucet mounted system Refrigerator filter Bottled water cooler Bottled water Filter Pitcher Under sink system Question Title * 5. Why were you in the market for a home water system? (Please check all that apply) Problem water New home Health issues Water taste Eliminating bottled water Remodeling project Water aesthetics (odor, look) Visible effects of water problems Local water concerns Plumbing/ Appliance Failure Replacing/ Upgrading a Kinetico system Replacing other brand Other, please specify Question Title * 6. Which brands did you consider before choosing Kinetico? Question Title * 7. How did you hear about Kinetico? (Please check all that apply) Dealer contacted me Radio Television Newspaper Internet Search Home Depot Magazine Builder/ Contractor Sporting Event Friend/ Relative Direct mail offer Home show/ Fair/ Event Owned a Kinetico system Phone book Plumber Online ad Other, please specify Submit
