We'd love your feedback!

Thank you for choosing the GolfBC Group - Your First Choice for Golf, Dining, Events and more!

Whether you have feedback to help us improve, or a glowing review that our team can celebrate, we'd love to hear from you. This survey will only take a few minutes to complete, and will assist us in achieving our goal of providing the highest level of hospitality in both our golf and restaurant operations.

Question Title

* What was the purpose of your visit? (select all that apply)

Golf

Restaurant / Dining (ie Table Nineteen)

Event / Tournament / Wedding / Banquet

Lessons or Practice Facility

Question Title

* Which facility did you most recently visit?

Nicklaus North / Table Nineteen Whistler

Mayfair Lakes / Lakeside Grill

Olympic View / Table Nineteen Victoria

Bear at Okanagan Club / Table Nineteen Kelowna

Quail at Okanagan Club / Table Nineteen Kelowna

Gallagher's Canyon / Canyon Bar & Grill

Pinnacle

Question Title

* Which month was your visit? (select)

Question Title

* How likely is it that you would recommend us to a friend or colleague?

Not at all likely

Extremely likely

Next, we would like to ask about our GOLF / ON-COURSE and then our RESTAURANT operations. Please select N/A if the questions do not apply.

Question Title

* How did our GOLF and ON-COURSE operations perform against your expectations?

	Did not meet expectations	Met expectations	Exceeded expectations	N/A
Overall Experience	Overall Experience Did not meet expectations	Overall Experience Met expectations	Overall Experience Exceeded expectations	Overall Experience N/A
Overall Cleanliness and Presentation of Facility	Overall Cleanliness and Presentation of Facility Did not meet expectations	Overall Cleanliness and Presentation of Facility Met expectations	Overall Cleanliness and Presentation of Facility Exceeded expectations	Overall Cleanliness and Presentation of Facility N/A
Arrival and Check-in	Arrival and Check-in Did not meet expectations	Arrival and Check-in Met expectations	Arrival and Check-in Exceeded expectations	Arrival and Check-in N/A
Practice Facility / Golf Academy	Practice Facility / Golf Academy Did not meet expectations	Practice Facility / Golf Academy Met expectations	Practice Facility / Golf Academy Exceeded expectations	Practice Facility / Golf Academy N/A
First Tee or Guest Host	First Tee or Guest Host Did not meet expectations	First Tee or Guest Host Met expectations	First Tee or Guest Host Exceeded expectations	First Tee or Guest Host N/A
Player's Assistant	Player's Assistant Did not meet expectations	Player's Assistant Met expectations	Player's Assistant Exceeded expectations	Player's Assistant N/A
Pace of Play	Pace of Play Did not meet expectations	Pace of Play Met expectations	Pace of Play Exceeded expectations	Pace of Play N/A
Overall Condition of the Golf Course	Overall Condition of the Golf Course Did not meet expectations	Overall Condition of the Golf Course Met expectations	Overall Condition of the Golf Course Exceeded expectations	Overall Condition of the Golf Course N/A
On-course Food and Beverage	On-course Food and Beverage Did not meet expectations	On-course Food and Beverage Met expectations	On-course Food and Beverage Exceeded expectations	On-course Food and Beverage N/A

Question Title

* How did our RESTAURANT perform against your expectations?

	Did not meet expectations	Met expectations	Exceeded expectations	N/A
Overall Experience	Overall Experience Did not meet expectations	Overall Experience Met expectations	Overall Experience Exceeded expectations	Overall Experience N/A
Overall Cleanliness and Presentation of Restaurant	Overall Cleanliness and Presentation of Restaurant Did not meet expectations	Overall Cleanliness and Presentation of Restaurant Met expectations	Overall Cleanliness and Presentation of Restaurant Exceeded expectations	Overall Cleanliness and Presentation of Restaurant N/A
Arrival and Check-in	Arrival and Check-in Did not meet expectations	Arrival and Check-in Met expectations	Arrival and Check-in Exceeded expectations	Arrival and Check-in N/A
Food Quality	Food Quality Did not meet expectations	Food Quality Met expectations	Food Quality Exceeded expectations	Food Quality N/A
Menu Options and Selection	Menu Options and Selection Did not meet expectations	Menu Options and Selection Met expectations	Menu Options and Selection Exceeded expectations	Menu Options and Selection N/A

Question Title

* What led you to come to this facility? (select as many as applicable)

Prior visit

Referral

Reputation of Golf Course

Reputation of Restaurant

Print Advertisement

Online Advertisement

Social Media post

Trip Advisor (or similar)

Other (please specify)

Question Title

* What should we STOP, START or CONTINUE doing?

Question Title

* Would you like to recognize a STAR employee?

Question Title

* Would you like us to contact you about your experience?

YES (provide contact information)

(Your contact information will only be used to follow up on your feedback, not for promotional purposes.)