Budget Customer Satisfaction

Question Title

* How easy was it for you to find our locations?

Difficult

Easy

Very easy

Difficult

Easy

Very easy

Question Title

* How would you rate the helpfulness of our counter staff?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* How would you rate the availability of our vehicles?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* How would you rate the cleanliness of the our cars?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* How would you rate the quality of the our cars?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* How would you rate our reservation and rental procedures?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* How would you rate your overall value for money of your car rental?

Below Average

Average

Good

Very Good

Excellent

Below Average

Average

Good

Very Good

Excellent

Question Title

* What other products or services do you wish we carried?

Question Title

* Are you satisfied with your rental experience?

Yes

No