SurveyMonkey Powered Online Survey

In a continued effort to best meet the transportation and mobility needs of the residents and visitors to our City, we are studying the feasibility of a local shuttle or circulator bus service in our City. We want to know your thoughts on current transit services, areas for improvement and other transportation concepts that may be important to you and our community. This study is being sponsored by the Orange County Transportation Authority’s (OCTA) Project V Program.

What you have to say is important in helping to make improvements and plan for the future.

Thank you for your participation.

Question Title

* 1. What, in your opinion, are the most important transportation issues for the City? (please check all that apply)

Freeway congestion

Street congestion

Bicycle facility improvements

Transit service improvements

Street maintenance

Pedestrian access/facility improvements

Other (please specify)

Question Title

* 2. How important is public transit in meeting the City’s future transportation needs? (please check one)

Very Important

Somewhat Important

Not Important

Unsure

Question Title

* 3. In your opinion, which types of public transit improvements should be considered in meeting future transportation needs? (please check all that apply)

None

More freeway express bus service

More frequent Metrolink service

More frequent local bus service

More frequent Amtrak service

Park N’ Ride lots with shuttle service to Metrolink

More direct local bus service to specific locations such as: (Please specify in other)

Consideration of ride-share local circulator service

Bus Rapid Transit

Bus priority measures to enable them to operate faster on city streets

High speed bus service to JWA or other airports

Other (please specify)

Question Title

* 4. Have you or any member of your household used any of the following transit services in the past: (please check all that apply)

	Week?	30 Days?	6 Months?	Year?
OCTA bus service	OCTA bus service Week?	OCTA bus service 30 Days?	OCTA bus service 6 Months?	OCTA bus service Year?
Metrolink	Metrolink Week?	Metrolink 30 Days?	Metrolink 6 Months?	Metrolink Year?
Amtrak	Amtrak Week?	Amtrak 30 Days?	Amtrak 6 Months?	Amtrak Year?
OCTA ADA Access	OCTA ADA Access Week?	OCTA ADA Access 30 Days?	OCTA ADA Access 6 Months?	OCTA ADA Access Year?
Fountain Valley Hop On senior transportation service	Fountain Valley Hop On senior transportation service Week?	Fountain Valley Hop On senior transportation service 30 Days?	Fountain Valley Hop On senior transportation service 6 Months?	Fountain Valley Hop On senior transportation service Year?

Question Title

* 5. What means of transportation do you or other members of your household use in a typical week and for what purpose? (please check all that apply)

	Work	Social / Recreational	Shopping	Doctor / Medical	Education	Other
Car / SUV / van / motorcycle	Car / SUV / van / motorcycle Work	Car / SUV / van / motorcycle Social / Recreational	Car / SUV / van / motorcycle Shopping	Car / SUV / van / motorcycle Doctor / Medical	Car / SUV / van / motorcycle Education	Car / SUV / van / motorcycle Other
OCTA bus service	OCTA bus service Work	OCTA bus service Social / Recreational	OCTA bus service Shopping	OCTA bus service Doctor / Medical	OCTA bus service Education	OCTA bus service Other
Metrolink	Metrolink Work	Metrolink Social / Recreational	Metrolink Shopping	Metrolink Doctor / Medical	Metrolink Education	Metrolink Other
Bicycle	Bicycle Work	Bicycle Social / Recreational	Bicycle Shopping	Bicycle Doctor / Medical	Bicycle Education	Bicycle Other
Walk	Walk Work	Walk Social / Recreational	Walk Shopping	Walk Doctor / Medical	Walk Education	Walk Other
OCTA’s ADA Access	OCTA’s ADA Access Work	OCTA’s ADA Access Social / Recreational	OCTA’s ADA Access Shopping	OCTA’s ADA Access Doctor / Medical	OCTA’s ADA Access Education	OCTA’s ADA Access Other
Amtrak	Amtrak Work	Amtrak Social / Recreational	Amtrak Shopping	Amtrak Doctor / Medical	Amtrak Education	Amtrak Other
Fountain Valley Hop On senior transportation service	Fountain Valley Hop On senior transportation service Work	Fountain Valley Hop On senior transportation service Social / Recreational	Fountain Valley Hop On senior transportation service Shopping	Fountain Valley Hop On senior transportation service Doctor / Medical	Fountain Valley Hop On senior transportation service Education	Fountain Valley Hop On senior transportation service Other
Taxi or Ride-Share Service (i.e., Uber/Lyft)	Taxi or Ride-Share Service (i.e., Uber/Lyft) Work	Taxi or Ride-Share Service (i.e., Uber/Lyft) Social / Recreational	Taxi or Ride-Share Service (i.e., Uber/Lyft) Shopping	Taxi or Ride-Share Service (i.e., Uber/Lyft) Doctor / Medical	Taxi or Ride-Share Service (i.e., Uber/Lyft) Education	Taxi or Ride-Share Service (i.e., Uber/Lyft) Other
Other (specify)	Other (specify) Work	Other (specify) Social / Recreational	Other (specify) Shopping	Other (specify) Doctor / Medical	Other (specify) Education	Other (specify) Other

Other (please specify)

Question Title

* 6. My decision to use the primary mode of transportation that I do is because: (please check all that apply)

It is the most convenient

It is the most affordable

It is the quickest

I feel safe and secure

I am concerned about traffic congestion

I am concerned about air pollution/smog

I enjoy the exercise walking to/from stops

I need a vehicle for business or for errands

Other (please specify)

Question Title

* 7. If you do NOT use OCTA bus service, why not? (please check all that apply)

I wouldn’t take the bus under any circumstance

Infrequent service

It doesn’t go close enough to where I travel to and from

I have difficulty getting to and from a bus stop or station

It is too expensive

It takes too long to travel on the bus

Buses are too crowded

I would not feel safe and secure on public transit or waiting for a bus

I don’t know what bus to take

Bus routes aren’t direct enough

Other (please specify)

Question Title

* 8. The type of transit service improvements that I would like to see: (please check all that apply)

It provided more direct or express service

They used executive style shuttle buses coming into my community

The bus picked me up at my front door or curb

There was WIFI/wireless Internet access on the bus

A direct shuttle service to the Santa Ana Metrolink Station

A shuttle or ride-share service that I phone in advance or request through a Smartphone app to pick me up

There was more frequent bus service

There was later night service

There was earlier morning service

There were less transfers required

More shelters or benches at bus stops

Improved bus service to (Please state specific location in "Other")

There were better connections to the Santa Ana Metrolink station

Other (please specify)

Question Title

* 9. How would you describe your level of interest in a local shuttle/circulator or ride-share bus service?

Very Interested

Somewhat Interested

Slightly Inerested

Not At All Interested

Question Title

* 10. If there was a local circulator or ride-share service that serviced key destinations in the City, please indicate whether you personally might consider using such a service as very likely, somewhat likely, or not at all likely?

	Very Likely	Somewhat Likely	Not at all Likely	Don't Know / No Opinion
Santa Ana Metrolink Station	Santa Ana Metrolink Station Very Likely	Santa Ana Metrolink Station Somewhat Likely	Santa Ana Metrolink Station Not at all Likely	Santa Ana Metrolink Station Don't Know / No Opinion
Founders Village - Senior & Community Center	Founders Village - Senior & Community Center Very Likely	Founders Village - Senior & Community Center Somewhat Likely	Founders Village - Senior & Community Center Not at all Likely	Founders Village - Senior & Community Center Don't Know / No Opinion
Fountain Valley Regional Hospital	Fountain Valley Regional Hospital Very Likely	Fountain Valley Regional Hospital Somewhat Likely	Fountain Valley Regional Hospital Not at all Likely	Fountain Valley Regional Hospital Don't Know / No Opinion
Mile Square Park	Mile Square Park Very Likely	Mile Square Park Somewhat Likely	Mile Square Park Not at all Likely	Mile Square Park Don't Know / No Opinion
Orange Coast Memorial Medical Center	Orange Coast Memorial Medical Center Very Likely	Orange Coast Memorial Medical Center Somewhat Likely	Orange Coast Memorial Medical Center Not at all Likely	Orange Coast Memorial Medical Center Don't Know / No Opinion
Other	Other Very Likely	Other Somewhat Likely	Other Not at all Likely	Other Don't Know / No Opinion

Other (please specify)

Question Title

* 11. How many people live in your household?

Question Title

* 12. How many licensed drivers are there in your household?

Question Title

* 13. How many cars / SUVs / vans / motorcycles are there in your household?

Question Title

* 14. Which of the following income categories best matches your annual household income?

Prefer not to answer

Under $20,000

$20-$50,000

$51-$75,000

$76 - $100,000

$101-$150,000

over $150,000

Question Title

* 15. Which of the following age categories matches your age?

Prefer not to answer

Under 18

19-24

25-34

35-44

45-54

55-64

65-74

75 or over

City of Fountain Valley - Transit Shuttle/Circulator Survey

Question Title

* 1. What, in your opinion, are the most important transportation issues for the City? (please check all that apply)

Question Title

* 2. How important is public transit in meeting the City’s future transportation needs? (please check one)

Question Title

* 3. In your opinion, which types of public transit improvements should be considered in meeting future transportation needs? (please check all that apply)

Question Title

* 4. Have you or any member of your household used any of the following transit services in the past: (please check all that apply)

Question Title

* 5. What means of transportation do you or other members of your household use in a typical week and for what purpose? (please check all that apply)

Question Title

* 6. My decision to use the primary mode of transportation that I do is because: (please check all that apply)

Question Title

* 7. If you do NOT use OCTA bus service, why not? (please check all that apply)

Question Title

* 8. The type of transit service improvements that I would like to see: (please check all that apply)

Question Title

* 9. How would you describe your level of interest in a local shuttle/circulator or ride-share bus service?

Question Title

* 10. If there was a local circulator or ride-share service that serviced key destinations in the City, please indicate whether you personally might consider using such a service as very likely, somewhat likely, or not at all likely?

Question Title

* 11. How many people live in your household?

Question Title

* 12. How many licensed drivers are there in your household?

Question Title

* 13. How many cars / SUVs / vans / motorcycles are there in your household?

Question Title

* 14. Which of the following income categories best matches your annual household income?

Question Title

* 15. Which of the following age categories matches your age?

Question Title

* 16. Please use the space below for any additional comments, observations, or suggestions you may have about local transit services or requirements.

Question Title

* 17. (OPTIONAL) Enter your name and contact information to win a valuable gift certificate from a Local Shop or Restaurant.