Financial Aid Service Feedback

Question Title

* 1. How did you interact with Logan Financial Aid today?

In-person

Phone

Email

Other (please specify):

Question Title

* 2. Please rate the assistance you received:

	Strongly agree	Agree	Disagree	Strongly disagree
The staff member who assisted me understood my concern.	The staff member who assisted me understood my concern. Strongly agree	The staff member who assisted me understood my concern. Agree	The staff member who assisted me understood my concern. Disagree	The staff member who assisted me understood my concern. Strongly disagree
The staff member who assisted me was able to answer my questions or made an appropriate referral.	The staff member who assisted me was able to answer my questions or made an appropriate referral. Strongly agree	The staff member who assisted me was able to answer my questions or made an appropriate referral. Agree	The staff member who assisted me was able to answer my questions or made an appropriate referral. Disagree	The staff member who assisted me was able to answer my questions or made an appropriate referral. Strongly disagree
The staff member was able to provide me an answer in a reasonable amount of time.	The staff member was able to provide me an answer in a reasonable amount of time. Strongly agree	The staff member was able to provide me an answer in a reasonable amount of time. Agree	The staff member was able to provide me an answer in a reasonable amount of time. Disagree	The staff member was able to provide me an answer in a reasonable amount of time. Strongly disagree
After connecting with the Financial Aid Office, I understand my next steps.	After connecting with the Financial Aid Office, I understand my next steps. Strongly agree	After connecting with the Financial Aid Office, I understand my next steps. Agree	After connecting with the Financial Aid Office, I understand my next steps. Disagree	After connecting with the Financial Aid Office, I understand my next steps. Strongly disagree

Question Title

* 3. One thing the Financial Aid Office does especially well is:

Question Title

* 4. One thing the Financial Aid Office could do better is:

Question Title

* 5. What would you love to see more of from the Financial Aid Office?