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Telehealth Concerns Survey.
*
1.
We're you able to complete your telehealth appointment today?
(Required.)
Yes
No
2.
We're you using a (check all that apply)
Device provided by CBHC
Personal device (includes device provided by CBHC Case Management of FIS Funding)
At CBHC Office
At home
At other location
3.
Issues experienced (check all that apply)
difficulty accessing telehealth waiting room or link for services
unable to hear
unable to maintain internet connection
unable to maintain video
call was moved to telephone
device was not compatible
couldn’t get to google chrome
didn’t know how to turn on device
no internet access
unable to see chat
4.
Any additional information not included
5.
Are we able to contact you if we need further information? (yes/no) and if yes... Contact information.