Fort Nelson Public Library Community Survey

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* 1. Please select your age group:

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 2. What is your residential postal code?

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* 3. Are you a library user?

Yes

If you selected 'no', please tell us why?

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* 4. How frequently do you visit the library?

Every day

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

None of the above

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* 5. Please rate your satisfaction with these library services:

	Excellent	Good	Poor	N/A
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Poor	Customer Service N/A
Comments
Children's Programming	Children's Programming Excellent	Children's Programming Good	Children's Programming Poor	Children's Programming N/A
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Teen Programming	Teen Programming Excellent	Teen Programming Good	Teen Programming Poor	Teen Programming N/A
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Adult Programming	Adult Programming Excellent	Adult Programming Good	Adult Programming Poor	Adult Programming N/A
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Special Programming (events, escape rooms, seed library, take home packages, passive programming, etc.)	Special Programming (events, escape rooms, seed library, take home packages, passive programming, etc.) Excellent	Special Programming (events, escape rooms, seed library, take home packages, passive programming, etc.) Good	Special Programming (events, escape rooms, seed library, take home packages, passive programming, etc.) Poor	Special Programming (events, escape rooms, seed library, take home packages, passive programming, etc.) N/A
Comments
Digital Collection (eBooks, Audiobooks, etc.)	Digital Collection (eBooks, Audiobooks, etc.) Excellent	Digital Collection (eBooks, Audiobooks, etc.) Good	Digital Collection (eBooks, Audiobooks, etc.) Poor	Digital Collection (eBooks, Audiobooks, etc.) N/A
Comments
Physical Collection (books, magazines, movies, video games, audiobooks, reference material, lendable technology, etc.)	Physical Collection (books, magazines, movies, video games, audiobooks, reference material, lendable technology, etc.) Excellent	Physical Collection (books, magazines, movies, video games, audiobooks, reference material, lendable technology, etc.) Good	Physical Collection (books, magazines, movies, video games, audiobooks, reference material, lendable technology, etc.) Poor	Physical Collection (books, magazines, movies, video games, audiobooks, reference material, lendable technology, etc.) N/A
Comments
Facebook Page(s)	Facebook Page(s) Excellent	Facebook Page(s) Good	Facebook Page(s) Poor	Facebook Page(s) N/A
Comments
Wi-Fi & Public Computers	Wi-Fi & Public Computers Excellent	Wi-Fi & Public Computers Good	Wi-Fi & Public Computers Poor	Wi-Fi & Public Computers N/A
Comments
Printing/Faxing/Scanning/Laminating	Printing/Faxing/Scanning/Laminating Excellent	Printing/Faxing/Scanning/Laminating Good	Printing/Faxing/Scanning/Laminating Poor	Printing/Faxing/Scanning/Laminating N/A
Comments
Hours of Operation	Hours of Operation Excellent	Hours of Operation Good	Hours of Operation Poor	Hours of Operation N/A
Comments
Library Space (Décor, layout, furniture, cleanliness, seating, quiet study spaces, etc.)	Library Space (Décor, layout, furniture, cleanliness, seating, quiet study spaces, etc.) Excellent	Library Space (Décor, layout, furniture, cleanliness, seating, quiet study spaces, etc.) Good	Library Space (Décor, layout, furniture, cleanliness, seating, quiet study spaces, etc.) Poor	Library Space (Décor, layout, furniture, cleanliness, seating, quiet study spaces, etc.) N/A
Comments
Inter-library Loans	Inter-library Loans Excellent	Inter-library Loans Good	Inter-library Loans Poor	Inter-library Loans N/A
Comments
Library's Website	Library's Website Excellent	Library's Website Good	Library's Website Poor	Library's Website N/A
Comments
Exam Invigilation	Exam Invigilation Excellent	Exam Invigilation Good	Exam Invigilation Poor	Exam Invigilation N/A
Comments
Library Atmosphere (welcoming & inclusive)	Library Atmosphere (welcoming & inclusive) Excellent	Library Atmosphere (welcoming & inclusive) Good	Library Atmosphere (welcoming & inclusive) Poor	Library Atmosphere (welcoming & inclusive) N/A
Comments
Online Databases (Libby App, LinkedIn Learning, Niche Academy, etc.)	Online Databases (Libby App, LinkedIn Learning, Niche Academy, etc.) Excellent	Online Databases (Libby App, LinkedIn Learning, Niche Academy, etc.) Good	Online Databases (Libby App, LinkedIn Learning, Niche Academy, etc.) Poor	Online Databases (Libby App, LinkedIn Learning, Niche Academy, etc.) N/A
Comments
Local History Archives (eHive, newspaper collection, Northwest Collection, etc.)	Local History Archives (eHive, newspaper collection, Northwest Collection, etc.) Excellent	Local History Archives (eHive, newspaper collection, Northwest Collection, etc.) Good	Local History Archives (eHive, newspaper collection, Northwest Collection, etc.) Poor	Local History Archives (eHive, newspaper collection, Northwest Collection, etc.) N/A
Comments

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* 6. Based on your complete experience with the Fort Nelson Public Library, how likely are you to recommend it to your family and friends?

May recommend FNPL to family and friends!

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Are there any programs or services that you believe Fort Nelson Public Library should add?

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* 8. How do you usually find out about the library’s events and services? Select all that apply:

Community Board (grocery stores, post office, recreation center, etc.)

Social Media (Facebook & Instagram)

Website

Flyers

In-person visits

None of the above

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* 9. Please describe any barriers to accessibility that you have encountered while using the Library

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* 10. Please feel free to add any additional comments that you feel would help us plan for the future of the Library

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* 11. Optional: Please leave your name and contact information for entry into a draw!

Name

Email Address

Phone Number