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* 1. Making a referral to Infusion Solutions is simple and straightforward.

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* 2. When I make a referral to Infusion Solutions, I receive notification in a timely manner regarding acceptance or denial of the referral.

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* 3. How would you rate the customer service you receive when you call Infusion Solutions?

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* 4. If my patient has a therapy that requires pre-authorization through their insurance, Infusion Solution's authorization department handles this in a timely and efficient manner.

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* 5. It is easy to reach Infusion Solutions anytime,  even after hours to make a referral (on evenings and weekends).

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* 6. The hospital liaison service offered by Infusion Solutions makes the discharge process easier for my patients and me.

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* 7. Overall, how would you rate the coordination of care (scheduling, communication, follow-up, etc) you experience with Infusion Solutions?

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* 8. My patients seem satisfied with the service and clinical care they receive from Infusion Solutions.

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* 9. I would recommend Infusion Solutions to patients and other providers for infusion services.

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* 10. If there is ONE THING you would suggest that we could do to make your life easier, please let us know in the box below.

THANK YOU FOR TAKING OUR SURVEY! If you would like to be entered into the drawing for a Belgian Chocolate Truffle Cake from the Mt. Bakery, please provide an email address in the box below. All answers will remain anonymous. 

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