Maintenance Customer Support Feedback Survey Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer service to you. Question Title * 1. Overall, how satisfied are you with the work order that was completed in your unit. Extremely satisfied Very satisfied Somewhat satisfied Not very satisfied Extremely not satisfied Question Title * 2. Was the technician professional and courteous? Extremely professional and courteous Very professional and courteous Somewhat professional and courteous Not very professional and courteous Not at all professional and courteous I don't know because I was not home and/or I did not interact with the technician Question Title * 3. Was the work you requested completed to your satisfaction? Yes No If not, please provide us a little more information so we can understand why it was not completed to your satisfaction. Question Title * 4. Was our response faster or slower than expected? Much faster than expected Faster than expected About what I expected Slower than expected Much slower than expected Question Title * 5. Did the technician clean up the work area? Yes No Comments Question Title * 6. Is there anything else you would like to tell us about your experience with this work order or about Boulder Housing Partners in general? Question Title * 7. Optional: What type of work did BHP complete for you? Question Title * 8. Optional: Please provide contact information so we can identify your work order. Thank you. Name Address Address 2 City/Town Email Address Phone Number Done