FDEC Residential Broadband Study

Recent changes in Tennessee law now allow electric cooperatives like Forked Deer Electric Membership Corporation to provide retail internet and video services. Forked Deer Electric needs to understand the level of interest for these services among our members.

This survey has just eight questions, and we value your input. To thank you for participating, your name will be entered into a drawing for a $100 electric bill credit that will be awarded on Tuesday, Sept. 5, 2017. We will contact the winner directly and announce the winner's name on our Facebook page.

Question Title

* 1. Do you currently have high-speed internet service in your home?

Yes

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* 2. If no, why do you not currently subscribe to an internet service?

Too expensive

Not available

Don't need

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* 3. Please rate your level of satisfaction with your current home internet service.

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied
Reliability	Reliability Very Satisfied	Reliability Satisfied	Reliability Dissatisfied	Reliability Very Dissatisfied
Speed	Speed Very Satisfied	Speed Satisfied	Speed Dissatisfied	Speed Very Dissatisfied
Service and Technical Support	Service and Technical Support Very Satisfied	Service and Technical Support Satisfied	Service and Technical Support Dissatisfied	Service and Technical Support Very Dissatisfied

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* 4. Using a scale of 1 to 5, with 1 being not important and 5 being extremely important, how important is internet access to your household?

5 – Extremely Important

1 – Not Important

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* 5. If Forked Deer Electric offered high speed internet service at a speed of 100 Mbps at a monthly cost of $50, would you be interested?

Yes

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* 6. If you were to purchase the service, how likely are you to stream TV or video services such as Netflix or Hulu?

Definitely

Very Likely

Likely

Not Likely

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* 7. If Forked Deer Electric offered high speed internet service, would you also be interested in a cable television service that included local channels?

Yes

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* 8. Thank you for sharing your thoughts on this important topic. Watch for updates in The Tennessee Magazine, forkeddeer.com and on our Facebook page. Please provide the following information to be entered into the random drawing for a $100 bill credit on your Forked Deer Electric account.

Name

Address

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number