Give us your thoughts How do you like the changes to your online account? Question Title * 1. What are your thoughts on the design of your online account? Much better than before, it’s great Some improvement, but not quite there yet The same – indifferent Worse than before, but it works I don’t like it at all, change it back Question Title * 2. How easy was it to complete your task? Very easy Easy Neither easy nor difficult Somewhat difficult Very hard Question Title * 3. Were you able to find what you were looking for? Yes No Next
