2012 Chemung County Library District Survey

1. Your opinions are important to the Chemung County Library District!

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* 1. Please tell us about your use of the Chemung County Library District (CCLD) programs and services listed below:

	I personally use this	Other people in my household use this	I am aware of this but do not use it	I am not aware that this is offered by CCLD
Books for pleasure reading	Books for pleasure reading I personally use this	Books for pleasure reading Other people in my household use this	Books for pleasure reading I am aware of this but do not use it	Books for pleasure reading I am not aware that this is offered by CCLD
Books for information or research	Books for information or research I personally use this	Books for information or research Other people in my household use this	Books for information or research I am aware of this but do not use it	Books for information or research I am not aware that this is offered by CCLD
Audio books on compact CD	Audio books on compact CD I personally use this	Audio books on compact CD Other people in my household use this	Audio books on compact CD I am aware of this but do not use it	Audio books on compact CD I am not aware that this is offered by CCLD
Download Audio books from our Website	Download Audio books from our Website I personally use this	Download Audio books from our Website Other people in my household use this	Download Audio books from our Website I am aware of this but do not use it	Download Audio books from our Website I am not aware that this is offered by CCLD
Download Ebooks from our Website	Download Ebooks from our Website I personally use this	Download Ebooks from our Website Other people in my household use this	Download Ebooks from our Website I am aware of this but do not use it	Download Ebooks from our Website I am not aware that this is offered by CCLD
Movies on DVD	Movies on DVD I personally use this	Movies on DVD Other people in my household use this	Movies on DVD I am aware of this but do not use it	Movies on DVD I am not aware that this is offered by CCLD
Film series for adults	Film series for adults I personally use this	Film series for adults Other people in my household use this	Film series for adults I am aware of this but do not use it	Film series for adults I am not aware that this is offered by CCLD
Programs for children	Programs for children I personally use this	Programs for children Other people in my household use this	Programs for children I am aware of this but do not use it	Programs for children I am not aware that this is offered by CCLD
Access to public computers	Access to public computers I personally use this	Access to public computers Other people in my household use this	Access to public computers I am aware of this but do not use it	Access to public computers I am not aware that this is offered by CCLD
Reference services	Reference services I personally use this	Reference services Other people in my household use this	Reference services I am aware of this but do not use it	Reference services I am not aware that this is offered by CCLD
Genealogy	Genealogy I personally use this	Genealogy Other people in my household use this	Genealogy I am aware of this but do not use it	Genealogy I am not aware that this is offered by CCLD
Place for groups to meet at no cost	Place for groups to meet at no cost I personally use this	Place for groups to meet at no cost Other people in my household use this	Place for groups to meet at no cost I am aware of this but do not use it	Place for groups to meet at no cost I am not aware that this is offered by CCLD
Online electronic databases	Online electronic databases I personally use this	Online electronic databases Other people in my household use this	Online electronic databases I am aware of this but do not use it	Online electronic databases I am not aware that this is offered by CCLD
Online services, such as renewing, placing holds, checking account	Online services, such as renewing, placing holds, checking account I personally use this	Online services, such as renewing, placing holds, checking account Other people in my household use this	Online services, such as renewing, placing holds, checking account I am aware of this but do not use it	Online services, such as renewing, placing holds, checking account I am not aware that this is offered by CCLD
Online CCLD event calendar	Online CCLD event calendar I personally use this	Online CCLD event calendar Other people in my household use this	Online CCLD event calendar I am aware of this but do not use it	Online CCLD event calendar I am not aware that this is offered by CCLD
Follow our Facebook page	Follow our Facebook page I personally use this	Follow our Facebook page Other people in my household use this	Follow our Facebook page I am aware of this but do not use it	Follow our Facebook page I am not aware that this is offered by CCLD
Follow our Blog	Follow our Blog I personally use this	Follow our Blog Other people in my household use this	Follow our Blog I am aware of this but do not use it	Follow our Blog I am not aware that this is offered by CCLD
Follow our Twitter Feed	Follow our Twitter Feed I personally use this	Follow our Twitter Feed Other people in my household use this	Follow our Twitter Feed I am aware of this but do not use it	Follow our Twitter Feed I am not aware that this is offered by CCLD
Bookmobile service	Bookmobile service I personally use this	Bookmobile service Other people in my household use this	Bookmobile service I am aware of this but do not use it	Bookmobile service I am not aware that this is offered by CCLD

Question Title

* 2. Rank the following Chemung County Library District (CCLD) programs and services.

	Most Important	Second Most Important	Third Most Important
Books for pleasure reading	Books for pleasure reading Most Important	Books for pleasure reading Second Most Important	Books for pleasure reading Third Most Important
Books for information or research	Books for information or research Most Important	Books for information or research Second Most Important	Books for information or research Third Most Important
Audio books on CD	Audio books on CD Most Important	Audio books on CD Second Most Important	Audio books on CD Third Most Important
Download Audio books from our Website	Download Audio books from our Website Most Important	Download Audio books from our Website Second Most Important	Download Audio books from our Website Third Most Important
Download Ebooks from our Website	Download Ebooks from our Website Most Important	Download Ebooks from our Website Second Most Important	Download Ebooks from our Website Third Most Important
Movies on DVD	Movies on DVD Most Important	Movies on DVD Second Most Important	Movies on DVD Third Most Important
Film series for adults	Film series for adults Most Important	Film series for adults Second Most Important	Film series for adults Third Most Important
Programs for children	Programs for children Most Important	Programs for children Second Most Important	Programs for children Third Most Important
Access to public computers	Access to public computers Most Important	Access to public computers Second Most Important	Access to public computers Third Most Important
Reference services	Reference services Most Important	Reference services Second Most Important	Reference services Third Most Important
Genealogy	Genealogy Most Important	Genealogy Second Most Important	Genealogy Third Most Important
Place for groups to meet at no cost	Place for groups to meet at no cost Most Important	Place for groups to meet at no cost Second Most Important	Place for groups to meet at no cost Third Most Important
Online electronic databases	Online electronic databases Most Important	Online electronic databases Second Most Important	Online electronic databases Third Most Important
Online services, such as renewing, placing holds, checking account	Online services, such as renewing, placing holds, checking account Most Important	Online services, such as renewing, placing holds, checking account Second Most Important	Online services, such as renewing, placing holds, checking account Third Most Important
Online CCLD event calendar	Online CCLD event calendar Most Important	Online CCLD event calendar Second Most Important	Online CCLD event calendar Third Most Important
Follow our Facebook	Follow our Facebook Most Important	Follow our Facebook Second Most Important	Follow our Facebook Third Most Important
Follow our Blog	Follow our Blog Most Important	Follow our Blog Second Most Important	Follow our Blog Third Most Important
Follow our Twitter Feed	Follow our Twitter Feed Most Important	Follow our Twitter Feed Second Most Important	Follow our Twitter Feed Third Most Important
Bookmobile service	Bookmobile service Most Important	Bookmobile service Second Most Important	Bookmobile service Third Most Important

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* 3. If the library district could add one more program or service that you personally would use, what would that be?

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* 4. Libraries are important to me because ...

	Strongly Agree	Somewhat Agree	Neutral	Somewhat Disagree	Strongly Disagree
I use their services and/or programs	I use their services and/or programs Strongly Agree	I use their services and/or programs Somewhat Agree	I use their services and/or programs Neutral	I use their services and/or programs Somewhat Disagree	I use their services and/or programs Strongly Disagree
Other members of my home use their services and/or programs	Other members of my home use their services and/or programs Strongly Agree	Other members of my home use their services and/or programs Somewhat Agree	Other members of my home use their services and/or programs Neutral	Other members of my home use their services and/or programs Somewhat Disagree	Other members of my home use their services and/or programs Strongly Disagree
Their programs and/or services are free	Their programs and/or services are free Strongly Agree	Their programs and/or services are free Somewhat Agree	Their programs and/or services are free Neutral	Their programs and/or services are free Somewhat Disagree	Their programs and/or services are free Strongly Disagree
They make my community a better place	They make my community a better place Strongly Agree	They make my community a better place Somewhat Agree	They make my community a better place Neutral	They make my community a better place Somewhat Disagree	They make my community a better place Strongly Disagree

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* 5. Where do you get your information about library programs and services?

At the library

Word of mouth

From the newspaper

Flyers from school

Our website and / or event calendar

Library email newsletter

From a community organization

Our Facebook page

Our Blog

Our Twitter Feed

Other source?

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* 6. How do you prefer to receive information about CCLD services and programs?

U.S. mail

Twitter

CCLD website

Facebook

Blog

Other (please specify)

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* 7. Were you aware that your library card allows you ...

	Yes	No
Borrow materials at the Big Flats, Horseheads, Steele, West Elmira, or Van Etten libraries?	Borrow materials at the Big Flats, Horseheads, Steele, West Elmira, or Van Etten libraries? Yes	Borrow materials at the Big Flats, Horseheads, Steele, West Elmira, or Van Etten libraries? No
Borrow materials at any public library in Allegheny, Schuyler, Steuben or Yates County?	Borrow materials at any public library in Allegheny, Schuyler, Steuben or Yates County? Yes	Borrow materials at any public library in Allegheny, Schuyler, Steuben or Yates County? No

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* 8. What is your gender?

Male

Female

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* 9. What is your age group?

Under age 18

Age 18 - 24

Age 24 - 34

Age 35 - 44

Age 45 - 54

Age 55 - 64

Age 65+

No answer

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* 10. How many children under the age of 18 are in the household?

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* 11. Please enter your Zip Code

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* 12. Where did you complete this survey?

From the Web

From the Steele Library

From the Bookmobile

From the Horseheads Library

From the Van Etten Library

From the West Elmira Library

From the Big Flats Library

Other (please specify)