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Partner Satisfaction Survey 2022
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1.
In order to accurately track responses, please provide your full name and professional email address below:
(Required.)
Full Name:
Professional Email Address:
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2.
How long have you been a partner of DevOps Institute?
(Required.)
New Partner
1-3 Years
3-5 Years
5 Years+
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3.
Where did you hear about DevOps Institute?
(Required.)
Search Engine (i.e. Google)
Social Media
Colleague
Blog Site
Other (please specify)
4.
How would you rate your overall satisfaction with DevOps Institute?
Not Satisfied
Neutral
Very Satisfied
Clear
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5.
Are you aware who your Account Manager/Main Contacts are when connecting with DevOps Institute?
(Required.)
Yes
No
Unsure
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6.
Our Customer Service Team provides first line support to all of our Partners. You can reach our Customer Service Team by emailing
customerservice@devopsinstitute.com
were you aware of this contact method?
(Required.)
Yes
No
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7.
The Partner Portal is a part of DevOps Institute's website where Partner's can access up-to-date resources, sales enablement tools, logos and certification templates, and much more.
Are you aware of DevOps Institute's Partner Portal?
(Required.)
Yes
No
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8.
How comfortable are you using our Partner Portal?
(Required.)
Very Comfortable
Comfortable
Neither Comfortable nor Uncomfortable
Uncomfortable
Very Uncomfortable
I've never used the Partner Portal.
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9.
What parts of the Partner Portal are most beneficial to you?
(Required.)
Partner Training Schedule
Order Courseware and Exams
Certification eLearning
Downloadable Course Descriptions
Certification Blueprints
Sales and Marketing Tools
Continuing Education Program Resources
Instructor Portal
Partner Newsletter Archive
Brand Resource Library (logos/course and partner badges)
I've never used the Partner Portal.
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10.
What parts of the Partner Portal are most confusing to you?
(Required.)
Partner Training Schedule
Order Courseware and Exams
Certification eLearning
Downloadable Course Descriptions
Certification Blueprints
Sales and Marketing Tools
Continuing Education Program Resources
Instructor Portal
Partner Newsletter Archive
Brand Resource Library (logos/course and partner badges)
I've never used the Partner Portal
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11.
How familiar are you with the process of onboarding Instructors?
(Required.)
Not at All Familiar
Somewhat Famailiar
Completely Familiar
Clear
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12.
Do you find the process of onboarding Instructors easy or difficult?
(Required.)
Very Easy
Neither Easy or Difficult
Very Difficult
Clear
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13.
The Partner Training Schedule is a calendar where partners can upload their upcoming course and exam dates for new/potential learners to see. It is located within the Partner Portal.
Have you utilized DevOps Institute's Partner Training Schedule?
(Required.)
Yes
No
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14.
If not, how come?
(Required.)
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15.
How comfortable are you using our Partner Training Schedule?
(Required.)
Very Comfortable
Neither Comfortable Nor Uncomfortable
Very Uncomfortable
Clear
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16.
The Partner Newsletter is a monthly email that is sent to all partners that discusses upcoming updates, courses, events, and has informative resources such as website highlights, performance polls, and much more.
Are you subscribed to our Partner Newsletter?
(Required.)
Yes
No
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17.
If you would like to subscribe to our Partner Newsletter, and have not done so already, please provide your FULL name and work-related email address below:
(Required.)
Already Subscribed
I'd like to Subscribe! (Please add FULL name and work-related email address)
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18.
What would you find most valuable within our Partner Newsletter?
(Required.)
New Courses and Course Updates
SKILup Dates, Events and Learning News
Current Discounts and Promotions
Resource Guide
Other:
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19.
What sort of NEW topics would you be interested in potentially seeing within our Partner Newsletter?
(Required.)
Account Manager Spotlights
"How-to" Website Refreshers
Membership Program Updates
Polls (for Upcoming Updates, Partner/Instructor Satisfaction, etc.)
Recommended Reading Spotlights
Other (please specify):
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20.
What products/services would you like to see from DevOps Institute, going forward?
(Required.)
New Courses
Course Material and Test Updates
More SKILup Content and SKILup Events
More "Member-Only" Events
More "Partner-Only" Events
More Video and/or Audio Content
More Written Content
More "Spotlights"
Other (please specify)
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21.
What processes would you like more information on?
(Required.)
How to Become a Member
How to Register an Instructor
Student Certification
How to Order Courseware and Test Materials
How to Become a Sponsor
Other (please specify)
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22.
Would more/new Sales Enablement and Business Development Tools be of interest to you?
(Required.)
Yes
No
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23.
Any final thoughts you would like to share with us?
(Required.)
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24.
How was your survey experience?
(Required.)
Boring
Neutral
Engaging
Clear
Current Progress,
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