EZ-BILLING Survey

Thank you for being a Chesapeake Utilities or Sandpiper Energy customer. Please take a few moments to share your thoughts on our EZ-BILLING system and you'll be entered into a drawing for a $100 Gift Card. The survey should take 2-3 minutes to complete.

Question Title

* 1. What is your preferred payment method?

EZ-PAY

EZ-BILLING

Pay by phone

Pay in person

Pay at authorized payment location

Drop box

Mail in payment

Question Title

* 2. Are you enrolled in EZ-BILLING?

Yes

Unsure

Question Title

* 3. Did you know that paying your bill with EZ-BILLING is free?

Yes

Question Title

* 4. If you have paid your bill using EZ-BILLING, how would you rate your experience?

Poor

Fair

Good

Very Good

Excellent

Please provide a few details about your experience:

Question Title

* 5. If you submit your payment at the drop box, would you consider paying your bill for free using EZ-BILLING?

Yes

If not, why not?

Question Title

* 6. Did our walk-in center's office closures due to COVID-19 negatively impact how you pay your bill?

Yes

If yes, please explain:

Question Title

* 7. Would you like someone to contact you to learn more about EZ-BILLING?

Yes (you can provide your contact information at the end of this survey)

Question Title

* 8. Is there anything else you would like to share about your bill pay experience?

Question Title

* 9. Thank you for taking the time to complete the survey. Provide your contact information below for a chance to win a $100 gift card.

Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number