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* 1. You were seen at what location?

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* 2. You were seen by the following Physician/Nurse Practitioner:

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* 3. Was this your first visit to our clinic?

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* 4. Would you recommend this office to your friends and family?

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* 5. Once you arrived for a scheduled appointment your wait time was:

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* 6. During your visit how often did Doctor/Nurse Practitioner treat you with courtesy and respect?

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* 7. During your visit how often did Doctor/Nurse Practitioner listen carefully to you?

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* 8. During this office visit how often did Doctor/Nurse Practitioner explain things in a way you could understand?

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* 9. The amount of time the Doctor/Nurse Practitioner spent with me was:

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* 10. The staff was friendly and efficient.

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* 11. The ease of scheduling appointments is:

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* 12. The explanation of test(s) and treatment by the staff was:

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* 13. I was given adequate discharge instructions.

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* 14. The cleanliness and comfort of this office was:

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* 15. You were notified of your test results within a reasonable amount of time.

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* 16. What one thing could we do that would most improve your office experience?

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* 17. Date of visit (optional)

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* 18. Contact information (optional)

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* 19. Gender Identity (optional)

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* 20. Age (optional)

Thank you for taking the time to fill out our survey so that we may improve our services to our patients. Your suggestions are very important to us.

If you have additional information or concerns please feel free to contact:

Nanette Houck, Assistant Administrator

816-629-2742

nhouck@esmc.org

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