End-to-End (E2E) Encryption Addendum

To use EMV payments, retailers need to have end-to-end encryption enabled on their Chase Paymentech™ accounts. If you haven’t activated this feature yet, you will not be able to use the chip reader on your iSC Touch 250 terminals.

Use the form below to submit the required information to the Ascend Support Team for filing with Chase. You should receive a response from Chase’s Client Resolution Team to the email address you provide within two weeks of submission with instructions on how to complete the process.

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* 1. Store Name (DBA registered with Chase Paymentech™)

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* 2. Retailer Contact Phone Number

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* 3. Retailer Contact Email

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* 4. Retailer Contact Name (Person responsible for communication between your business and Chase.)

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* 5. Merchant Number (Listed as "Credit Card Merchant Number" in Ascend. Also known as the "PNS Merchant Number".)

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* 6. Business Name (Legal name of business.)

Please verify all provided information before submitting. Besides checking for completion, Ascend RMS cannot and will not verify the information provided before submitting it to Chase Paymentech™

By clicking "Submit", you confirm that you are an authorized agent of the business listed above with the authority to enable end-to-encryption for the provided Merchant Number. You also authorize Ascend RMS to submit the provided information on your behalf to Chase Paymentech™.

Haven't updated your hardware or need additional payment terminals? Click here to request a quote via email.

To learn more about the Summer 2016 version of Ascend, use the links below: 
Video Overview Release Notes Ascend University