qRD Broadband Internet Survey – We want your feedback!

Driftwood Communication Ltd. is excited to be participating with the qathet Regional District's Connectivity project– The Last Mile.

As part of our mandate for this project, we are developing a connectivity plan that would bridge the connectivity gap and pave the last mile within the Regional District.

As you can imagine, participation in the digital world is critical for the viability and economic sustainability of all communities. This is especially true for residents in rural and remote locations where high-speed internet gives them the ability to connect to medical services, educational opportunities, employment, tourism, emergency preparedness and a plethora of other goods and services.

This connectivity will also provide access to urban amenities for those people seeking a more rural lifestyle within the qRD.

The Canadian government now considers high-speed internet to be a basic service and by improving connectivity in the qRD we will help support and promote a sustainable and more inclusive community. Through respectful cooperation, communication, collaboration and engagement, this improved connectivity will help the qRD grow to its fullest potential.

As part of the Regional District's continued focus to have quality internet service available to all communities, we are inviting residents to participate in an online survey (a hard-copy option is also available). This survey will help us identify the levels of service required throughout the region so that we can develop potential servicing options.

Driftwood Communications Ltd is conducting this survey on behalf of the qathet Regional District to support the “qRD Connectivity Last Mile Study”, currently in progress.

Any personal information you provide is collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act. Your personal information is only obtained if you supply it voluntarily, and it will only be used for the purpose for which it was collected.

Legal Authority: qathet Regional District
Contact Name: Al Radke
Title: CAO
Address: #202 – 4675 Marine Avenue Powell River, BC V8A 2L2
Phone: (604) 485-2260

Question Title

* 1. Protection of Personal Privacy
By clicking “I agree” below you are indicating you have read the above information and agree to the collection, use, and storage of any information you provide in the survey.

I Agree

Question Title

* 2. What is your home / business address?

If you are not comfortable with sharing your specific address, entering the block would help us greatly.
For example: If your address were 1234 Smith Street you could enter 1000 Block of Smith Street

Question Title

* 3. Do you currently have internet service available to you and your household/business?

Yes

Other (please specify)

Question Title

* 4. If you answered YES, who is your current Internet Service Provider

Telus

Rogers

Shaw Cable

Lasqueti Internet Access Society (LIAS)

Gillies Bay Internet Society (GBIS)

TwinComm

RainCoast Networks

Xplornet

Other (please specify)

Question Title

* 5. What type of Internet service do you currently use?
(Please check all that apply)

WiFi

Cellular

DSL

Dial-up

Cable

Fiber to the home

Satellite

I do not have internet service

Question Title

* 6. What current upload speed do you have?
Here is how you can check your speed: Test Upload Speed

Mbps upload

I do not know

Question Title

* 7. What current download speed do you have?
You can check your download speed here: Test Download Speed

Mbps download

I do not know

Question Title

* 8. How satisfied are you with your current internet service level?
(1 star being very dissatisfied and 10 being very satisfied)

Do not have internet service

Question Title

* 9. For what purpose do you use your Internet service?
(Please check all that apply)

Communications (email, chat, social media i.e. Facebook etc.)

Streaming services (music/videos/gaming)

Household management (Paying bills, booking travel, etc.)

Sharing photos and videos

Education (K-12, Post-Secondary)

Remote worker

Operating a Business

Medical Services

Other (please specify)

Question Title

* 10. What devices do you or would you use for your Internet service?
(Please check all that apply)

Desktop computer

Laptop computer

Tablet/iPad

Smart phone

Other (please specify)

Question Title

* 11. How many people in your household would use internet

Question Title

* 12. How interested are you in having high speed Internet service in your home?

Very interested

Somewhat interested

Not interested at all

Question Title

* 13. What monthly fee would you be willing to pay for high-speed Internet service?

$25.00 to $60.00 per month

$60.00 to $100.00 per month

$100.00 to $150.00 per month

> $150.00 per month

Question Title

* 14. Do you think rural residents should have access to the same quality of Internet as those in cities, towns and suburbs?

Yes

Maybe

Question Title

* 15. Do you think the government should play a role in helping to extend high-speed broadband Internet service to the rural areas of Canada?

Yes

Maybe

Question Title

* 16. If our Driftwood Team has further questions pertaining to your survey responses, may we contact you?

Yes

Question Title

* 17. If Yes, please indicate your contact preferences below:

Phone

Cell

qRD Broadband Internet Survey – We want your feedback!

Question Title

* 1. Protection of Personal PrivacyBy clicking “I agree” below you are indicating you have read the above information and agree to the collection, use, and storage of any information you provide in the survey.

Question Title

* 2. What is your home / business address?If you are not comfortable with sharing your specific address, entering the block would help us greatly.For example: If your address were 1234 Smith Street you could enter 1000 Block of Smith Street

Question Title

* 3. Do you currently have internet service available to you and your household/business?

Question Title

* 4. If you answered YES, who is your current Internet Service Provider

Question Title

* 5. What type of Internet service do you currently use? (Please check all that apply)

Question Title

* 6. What current upload speed do you have?Here is how you can check your speed: Test Upload Speed

Question Title

* 7. What current download speed do you have?You can check your download speed here: Test Download Speed

Question Title

* 8. How satisfied are you with your current internet service level? (1 star being very dissatisfied and 10 being very satisfied)

Question Title

* 9. For what purpose do you use your Internet service? (Please check all that apply)

Question Title

* 10. What devices do you or would you use for your Internet service?(Please check all that apply)

Question Title

* 11. How many people in your household would use internet

Question Title

* 12. How interested are you in having high speed Internet service in your home?

Question Title

* 13. What monthly fee would you be willing to pay for high-speed Internet service?

Question Title

* 14. Do you think rural residents should have access to the same quality of Internet as those in cities, towns and suburbs?

Question Title

* 15. Do you think the government should play a role in helping to extend high-speed broadband Internet service to the rural areas of Canada?

Question Title

* 16. If our Driftwood Team has further questions pertaining to your survey responses, may we contact you? ﻿

Question Title

* 17. If Yes, please indicate your contact preferences below:

* 1. Protection of Personal Privacy
By clicking “I agree” below you are indicating you have read the above information and agree to the collection, use, and storage of any information you provide in the survey.

* 2. What is your home / business address?

If you are not comfortable with sharing your specific address, entering the block would help us greatly.
For example: If your address were 1234 Smith Street you could enter 1000 Block of Smith Street

* 5. What type of Internet service do you currently use?
(Please check all that apply)

* 6. What current upload speed do you have?
Here is how you can check your speed: Test Upload Speed

* 7. What current download speed do you have?
You can check your download speed here: Test Download Speed

* 8. How satisfied are you with your current internet service level?
(1 star being very dissatisfied and 10 being very satisfied)

* 9. For what purpose do you use your Internet service?
(Please check all that apply)

* 10. What devices do you or would you use for your Internet service?
(Please check all that apply)

* 16. If our Driftwood Team has further questions pertaining to your survey responses, may we contact you?