SurveyMonkey Powered Online Survey

Your feedback about your online experience is important to enable us to better serve you. We hope you’ll take a moment to tell us how well we are meeting your expectations by completing this short survey.

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1. Based on your experience today, how likely are you to recommend this website to a friend or colleague?

0-Not at all Likely

10-Extremely Likely

0-Not at all Likely

10-Extremely Likely

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2. How did you locate our website?

Contact Center Recorded Messaging

Certificate of Insurance

Contact Center Representative

Returning User

Other (please specify)

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3. How easy was it to find what you were looking for?

1-Very Difficult

5-Very Easy

1-Very Difficult

5-Very Easy

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4. How much time did it take you to file a claim on our website?

More time than expected

As expected

Faster than expected

More time than expected

As expected

Faster than expected

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5. How easy was it to file a claim on our website?

1-Very Difficult

5-Very Easy

1-Very Difficult

5-Very Easy

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6. Please rate your overall satisfaction with your recent experience

1-Poor

5-Excellent

1-Poor

5-Excellent

Assurant Financial Services Portal Survey

Question Title

1. Based on your experience today, how likely are you to recommend this website to a friend or colleague?

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2. How did you locate our website?

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3. How easy was it to find what you were looking for?

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4. How much time did it take you to file a claim on our website?

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5. How easy was it to file a claim on our website?

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6. Please rate your overall satisfaction with your recent experience

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7. In our continuous efforts to better serve you, please tell us what we can do to improve your online experience.