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* 1. Since the public health emergency was declared, it has been easier to access my benefits online or by phone compared to going into a field office.

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* 2. My interaction with YESNM portal has been a positive experience.

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* 3. How do you access HSD online services? (Pick as many that apply)

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* 4. Since the public health emergency was declared, my overall experience with HSD and it’s programs (SNAP, TANF, Child support, Medicaid, LIHEAP) has been a positive experience.

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