At Sault Area Hospital (SAH) we want to provide the best possible care for our patients. We need your help to understand what we are doing right and how we could improve care. Your input will help us improve the patient experience at SAH.

You have our commitment that all survey responses are anonymous and confidential. You are not required to provide your name or any details about yourself.

If you have any questions, concerns, or comments, please contact Patient Relations either by phone 705-759-3434 Ext. 3807, or email patientrelations@sah.on.ca.

Thank you for participating in this survey.

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* 1. In what month did you last visit the hospital?

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* 2. In what year was that visit?

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* 3. What unit/department were you a patient in?

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* 4. How well do you feel doctors, nurses, and other hospital staff communicated among themselves about your care?

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* 5. During this hospital visit, how well do you feel you were informed about your condition and treatment?

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* 6. How often did you feel that care providers treated you with courtesy and respect?

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* 7. What level of support did you receive for any anxieties, fears, or worries you had during this hospital visit?

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* 8. How confident are you that care providers did everything they could to ease your discomfort or symptoms?

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* 9. How well did hospital staff inform you about what to do if you were worried about your condition or treatment after you left the hospital?

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* 10. Overall... (Please pick a number)

  I had a very poor experience
0 		1 2 3 4 5 6 7 8 9 I had a very good experience
10
Rate your experience

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* 11. What else would you like to say about this hospital experience that could improve care?

Thank you for completing this survey! Your feedback will help SAH to provide outstanding care.

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