The National Maritime Center Customer Feedback Form

Welcome to the National Maritime Center Customer Feedback Portal

OMB 1601-0014

Expires 11/30/2021

The U.S. Coast Guard National Maritime Center is committed to providing you with excellent service. Please help us improve our processes by commenting on your experience. Your feedback is vital to our efforts to continuously improve our product delivery.

At various places within the survey there are easily identifiable links (underlined blue text hyperlinks) to websites, e-mail addresses, and/or specific documents to aid your completion of the survey.

Please do not include any personally identifiable information (PII) in your answers. PII means any information that permits the identity of an individual to be directly or indirectly inferred, including any other information which is linked or linkable to that individual.

Privacy Notice

Authority: Executive Order 12862 authorizes the collection of this information.

Purpose: The National Maritime Center (NMC) will use this information to determine the kind and quality of services our customers want and expect, as well as your satisfaction with Coast Guard’s services.

Routine Uses: NMC personnel and contractors or other agents will use this information to assist in continual improvement of our services. Additionally, NMC will share aggregate satisfaction scores with the public via the National Maritime Center’s website.

Disclosure: Furnishing this information (including your Reference number) is voluntary.

CG-4610C (07/19)