This survey aims to provide an understanding of the immediate and medium term needs of retailers in order to develop short, medium and long term responses to the impact of COVID-19.

The National Retail Association is the voice of modern retail in Australia and is collecting data to help support the industry during this difficult time.  We need strong data to inform and lobby for solutions and welcome your input at this challenging time.

We will never share your data without your express consent. 

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* 1. Your name

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* 2. Email Address

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* 3. Post Code

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* 4. Organisation

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* 5. Job Title

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* 6. Which sector of the retail industry does your business fall under?

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* 7. What is the size of your business?

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* 8. What states and territories does your business operate in?

FINANCIAL STATUS (before COVID-19)

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* 9. What was your average monthly turnover prior to impacts of COVID-19?

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* 10. What was your average monthly business outgoings (rent, utilities, staff expenses etc.)? Please use a whole number

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* 11. As of 1 March 2020, how many people did you employ? Please type in 0 if self-employed

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* 12. In the prior 12 months to 31 December 2019, had your annual turnover increased, decreased or remained the same?

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* 13. In the prior 12 months to 31 December 2019, had your outgoings increased, decreased or remained the same?

FINANCIAL IMPACT of COVID-19

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* 14. Has your business been negatively impacted by Covid-19? This includes downsizing, cancellation or postponement of projects or activities.

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* 15. What is your anticipated turnover for March 2020? Please use a whole number.

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* 16. In rounded dollar figures, what is your estimated reduction in turnover? Please be as accurate as possible

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* 17. Did your business implement any of the following changes in March 2020 as a result of the reduction in turnover caused by Covid-19?

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* 18. Number of staff impacted by the imeplementation of measures above

PRACTICAL AND HEALTH IMPACTS

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* 19. Have you been able to make any adjustments to allow your business to progress/proceed under the current restrictions?

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* 20. Have you made any changes to your business and how it operates? Please tell us about them and if they are working.

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* 21. It is very challenging right now to:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Ensure financial stability
Manage work health and safety risks
Get the information/resources/equipment I need to adapt to the COVID-19 response
Keep up with rapidly changing information and social behaviour

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* 22. What are your most urgent practical needs for your business right now? (please explain issues relating to current COVID-19 situation)

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* 23. I’m feeling very anxious about

  Strongly Agree Agree Neutral Disagree Strongly Disagree
My financial situation
My future and ability to maintain my business/practice
My health and wellbeing
The health and wellbeing of my staff
The retail industry in Australia
ADDITIONAL QUESTIONS

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* 24. Are you a member of the National Retail Association?

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* 25. Have there been any circumstances or conditions that have influenced your choice to hold membership with the NRA? Your response helps us to understand its positioning within the retail community and to find ways to improve the relevancy of its services.

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* 26. As an important advocate for the Australian retail community, what do you particularly want us to be advocating for during the COVID-19 crisis?

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* 27. Tell us anything else we need to know

AGREEMENT

The purpose of this form is to gather data on the impact of COVID-19 on the retail industry in Australia. We will be sharing the data with governments and the general public to advocate for appropriate support for retailers both now and on the other side of this crisis.

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* 28. Do you agree that we can use your information as described above?

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