Customer Satisfaction Survey 2025 Question Title * Please complete the following information: Question Title * What state do you reside in? Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia (DC) Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Question Title * What sources did you use when researching water treatment? (Please check all that apply.) Social media post or discussion Online search engine (e.g., Google) Manufacturer’s website Product reviews website Picked up a brochure at a store Talked with a representative at a store/dealership Ads on Social media Direct mail piece Newspaper or magazine TV Ads on a Website Radio Question Title * What prompted you to purchase a water softener or drinking water filtration system? (Please check all that apply) Did not like the taste of the water Stains in the shower/sink Calcification on showerheads Saw stains/calcification on glasses/dishes Concern about contaminants Concern about impact on family's health Wanted to stop buying bottled water to save money Replacing other brand Replacing/Upgrading a Kinetico system New home None of the above Question Title * Which brands did you consider before choosing Kinetico? Question Title * If you have one or more drinking water filtration systems in your household, are any of them a Reverse Osmosis System (RO)? Yes No Don't know Do not have a drinking water filtration system Question Title * How did you hear about Kinetico? (Please check all that apply) Dealer contacted me Radio Television Newspaper/ Magazine Internet Search Home Depot Online ad Builder/ Contractor Friend/ Relative Direct mail offer Home show/ Fair/ Event Owned a Kinetico system Other, please specify Submit
