The calibration was performed within my requested turn around time.
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The process of contacting the laboratory to schedule my calibration was easy.
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The laboratory personnel explained the procedure clearly at the time of my calibration request.
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The staff was courteous in my dealings with them.
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The laboratory handled my items with care.
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My items were shipped back to me adequately secured and packaged.
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The calibration report(s) met the specifications I requested.
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The uncertainties were satisfactory for my tolerance requirements.
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The information supplied in the calibration report was easy to understand.
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The format of the calibration report is satisfactory.
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I will use the laboratory services again in the future.
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The calibration results were explained to my satisfaction.
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