2022 Customer Satisfaction Survey

When you visit our agency, our goal is to assist you.
During this process, we are committed to treating you with dignity and respect.

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* 1. Please Indicate the County Where You Live:

Please complete the questions below if you visited a West Central Office In Person: 

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* 2. I felt welcome when I entered the building:

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* 3. The facilities were clean.

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* 4. I was helped in a timely manner.

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* 5. I was treated with respect.

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* 6. My needs were met.

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* 7. I was informed about the programs and services offered.

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* 8. I would recommend West Central's services to friends/family.

Complete the questions below if you were assisted at your home or virtually via phone, email, Zoom, etc.

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* 9. I was helped in a timely manner.

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* 10. I was treated with respect.

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* 11. My needs were met.

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* 12. I was informed about the programs and services offered.

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* 13. I would recommend West Central's services to friends and family.

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* 14. Comments regarding today's visit (interaction with staff, services, etc)

Thank you for completing our survey!
WEST CENTRAL MISSOURI COMMUNITY ACTION AGENCY APPRECIATES YOUR VALUABLE FEEDBACK!

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