Coralville Public Library Survey

Thank you for taking a few moments to complete this survey. Your input will help us chart our course for the future with the Community’s needs and wishes at the forefront. We are always striving to do the best for our Community, and hearing from you will help us as we carefully plan how we use resources for library space, staffing, programming, and materials in the coming years. Thanks for sharing your thoughts – the survey will take about five minutes of your time! Your response is completely anonymous, unless you wish to share your email address with us.
1.What is your age?
2.Are you a Coralville resident?
3.Do you have a Coralville Public Library card?
4.How often do you use resources provided by the Coralville Public Library?
5.If you do not use the Coralville Public Library, please mark the reasons you don't. Check all that apply.
6.Please rate the importance of each of these uses of the library
Not important
Of little importance
Somewhat important
Important
Very important
Checking out books and materials (including eBooks, streaming services, and other eMedia)
Using computers and/or WiFi/printing/scanning
Using the space to study, work, read, meet with people
Attending meetings in library meeting rooms
Getting help from library staff with technology or information
Help from a librarian with selection of good books
Attending library programs
Bringing children to the library
7.What Library Programs does someone in your household attend?
8.If you care for children through grade 5 and you do not come to library programs, what are the reasons? (If this does not apply to you, skip to question 9.)
9.What programs would you like to see more of at CPL?
10.Do you or anyone in your household participate in the CPL reading challenges (Summer Reading, Chilly Challenge, W.A.R.M.?)
11.Rate the importance of the following library services for our community?
Not important
Of little importance
Somewhat important
Important
Very Important
Community fridge
Help navigating community resources (job searching, government paperwork, applying for benefits, etc.)
ELL classes, conversation hours, or tutoring
Hotspots
Homebound delivery
Homework Help
Online resources/databases
12.Please indicate your customer satisfaction with CPL in the following areas:
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The library has excellent customer service.
I feel welcome at the library.
Library staff is helpful.
Library staff is knowledgeable.
My average wait is short.
I would recommend the library to a friend.
Library services are easy to use.
I am comfortable at the library.
The library generally has what I am looking for.
13.What challenges are people in this community facing, and how can the library help?
14.Is there anything else you would like us to know?
15.Please enter your email address. (This is not required - please provide your email if we have your permission to contact you for follow-up.)