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* 1. Are you completing this survey for a household or an organization? 

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* 2. What is the address of the location for which you are completing this survey? *Reminder, this is confidential and very important in understanding and identifying our internet limitations.

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* 3. If this is being completed for an organization, what is the primary work or industry of people at this location? 

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* 4. How has COVID-19 affected your need or use of internet services?

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* 5. Do you consider internet access to be an essential service, much like electricity and other utilities? 

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* 6. Do you currently have internet service at this address? If so, who is the provider?

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* 7. How do you currently use the internet?

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* 8. High-speed internet access would allow many additional opportunities. Please select all of the following that you would subscribe to or access if you had high-speed internet.

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* 9. What is your typical Download and Upload speeds? 

If you are unsure of your speeds you can visit https://www.speedtest.net/  to take a free speed test.

  DOWNLOAD UPLOAD
Not Sure 
<6 Mbps
6 to 12 Mbps
12 to 50 Mbps
50 to 100 Mbps
100 to 200 Mbps
>200 Mbps

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* 10. How satisfied are you with the speed you are getting in regards to the speed you are paying for?

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* 11. What is your viewing experience when streaming videos on the internet? 

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* 12. What is your audio quality when streaming audio? 

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* 13. Please rate your satisfaction in the following categories with your current internet. 

  Unsatisfied Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Speed
Reliability
Cost

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* 14. How important are these aspects of internet service to you? 
Please rate the importance of each of the following. Choose one column in each row. 

  No Opinion Not Important Somewhat Important Very Important Critical
Internet Access Overall
Performance/Speed
Price
Reliability
Technical/Customer Support

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* 15. Are there any internet-connected devices in your household or organization?
Count all computers with low or high speed connection, smartphones, tablets, streaming devices, etc. Choose one. If "yes" enter the estimated number of devices. 

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* 16. If the location you are completing this survey for DOES NOT have internet, why not? If your location DOES have access, skip to question 18. 
Select all that apply. 

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* 17. If you currently DO NOT have internet services, would you purchase if available, and what is the highest price you would pay for quality internet? 

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* 18. How many people are in your household and what are their ages?

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* 19. What is the highest level of education at this location? 

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* 20. What do you believe the public priorities for technology should be?

  Do Nothing Reduce Cost Enhance Current Offer New Unsure/Need Info
Internet services/wired network infrastructure
Cellular/mobile phone coverage
Wireless (WiFi) Network Access
Cybersecurity, data, privacy
Education
Emergency preparedness/response
Crime prevention, law enforcement
Environmental quality
Fire and Rescue
Government remittances (fees, taxes, etc.)
Healthcare and medical services
Homes/residences
Public health
Public works
Transit and transportation 
0 of 20 answered
 

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