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You may have noticed that most websites ask you if you are OK with them using “cookies.” These are little bits of website code that are placed on the browser and the device you are using that record bits of information about your visit(s) to that site.

We want to give everyone the best support, using cookies helps us to see:
  • how many people look at particular pages
  • how long they spend looking at them
  • what type of device or browser they use
  • what things they seem to find helpful whilst in the waiting room
All of this is anonymous, so we would not know it was you looking at a page or piece of content.

We want to ask you some questions about the Childline website and the ways we collect data about how you use it. It should take less than 10 minutes to complete the survey, and it will be completely anonymous.

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