CX NETWORK – Data security in customer experience: Are CX teams cyber aware? |
INTRODUCTION
Thank you for participating in CX Network's survey on data security and its impact on customer experience.
With numerous stakeholders responsible for ensuring data security within an organisation, how far have those within customer experience come in safeguarding the brand against attacks? Why should CX teams be cyber aware? And what challenges and regulations do organisations face in maintaining a high level of information security?
The survey will take 5-10 minutes to complete, depending on the length of your answers, but of course the more detail you provide the more valuable the final report will be. If at any stage you have questions about the survey, you can email CX Network's editor on zarina@cxnetwork.com.
With numerous stakeholders responsible for ensuring data security within an organisation, how far have those within customer experience come in safeguarding the brand against attacks? Why should CX teams be cyber aware? And what challenges and regulations do organisations face in maintaining a high level of information security?
The survey will take 5-10 minutes to complete, depending on the length of your answers, but of course the more detail you provide the more valuable the final report will be. If at any stage you have questions about the survey, you can email CX Network's editor on zarina@cxnetwork.com.