Please answer this survey for the Vauxhall Library. 

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* 1. Do you have a library card?

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* 2. On average, how often do you visit the library?

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* 3. If you don't use the Vauxhall Library regularly, please tell us why.

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* 4. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't know/not applicable to me
Customer service
Collection (books, movies, magazines, etc)
Programs (Monthly craft, Lego, classes, special events)
Online services (website, online catalogue, ebooks, etc)
Inter-library loan
Library policies
Computers and printers
Internet access
Facilities
Hours of operation
Overall library experience
Membership fee

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* 5. How important is each of the following library services to you?

  Very important Important Somewhat important Not important Don't know/not applicable to me
Borrowing materials (books, movies, etc)
Programs (Monthly craft, Lego, classes, etc)
Computers
Printers (copying, faxing)
Help with computers and printers
Reading/studying areas
Meeting Room
Internet access
Online services (website, online catalogue, ebooks, etc)
Inter-library loan
Curbside delivery
Overall library service

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* 6. How do you find out about library programs? Please check all that apply.

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* 7. What would be the most effective way for the Vauxhall Library to inform you about library programs and services? Please check all that apply.

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* 8. How could library services be improved?

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* 9. What do you value most about the library?

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* 10. What would increase your or your family's use of the library?

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* 11. Do you have any other suggestions of services that you would like the Vauxhall Library to offer?

Thank you for your feedback!  If you have questions about this survey or about the Vauxhall Library, please speak with library staff or contact us at help@vauxhalllibrary.ca.

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