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* 1. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. How would you rate the quality of the product?

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* 3. Overall, how satisfied or dissatisfied are you with our company?

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* 4. How long have you been a customer of our company?

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* 5. How likely are you to purchase any of our products again?

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* 6. How well did our customer service representative answer your question or solve your problem?

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* 7. Do you have any other comments, questions, or concerns?

T