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ETMA Quarterly Benchmark
Below is a quick benchmark survey that will take less than 5 minutes.
Individual responses to this survey are strictly confidential. Data will only be reported in aggregate.
This seven question survey will take less than 5 minutes to complete.
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1.
What are your firm’s top two priorities (Please select no more than two)
(Required.)
Customer retention
Growth through channel sales
Automation to reduce inefficiencies
New product development
Growth through selling to existing customers
New customer acquisition
Other (please specify)
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2.
What top three areas does your firm plans to allocate more funds and prioritize? (Please select no more than three.)
(Required.)
Sales
Operations
Middle management
Senior level management
Automation to reduce inefficiencies
Off shoring work
New product and or software development
Mergers & acquisitions
Other (please specify)
3.
Many firms in our market interface with other larger firms (manufacturers, software companies, suppliers, carriers, etc.) to do their work. Would you say that you are…
Gaining power compared to other large firms.
Losing power compared to other large firms.
About the same
Don’t know.
4.
Do you expect a market decline with less revenue due to less work within your client base due to clients’ staff reductions?
Yes. We expect a decline in the overall market in sales for our offerings.
No. We expect the market to grow for our offerings.
We expect the market to stay the same.
Unsure.
5.
Which of the following are part of your value proposition with prospects and clients? (select all that apply)
Cost savings
Cyber Security
Greater visibility into spending
Greater visibility into IT Assets
Accountability, chargeback visibility, reporting on usage
Sourcing of Technology/Hardware
Business Process Outsourcing
Labor and process efficiencies automating manual processes
Other (please specify)
6.
Please provide your contact information so we can invite you to the virtual conference findings presentation.
Name
Title
Company
E-mail
