2025 #ClackCo Shuttle Survey
1.
Where did you begin your trip today?
Oregon City
Clackamas Town Center
Clackamas Community College
Oregon City Shopping Center
Other (please specify)
2.
What is your final destination today?
3.
What stop did you board the shuttle at today?
4.
What stop will you get off of the shuttle today?
5.
How many buses/MAX trains will you take for this trip?
1
2
3
4+
6.
How often do you use transit?
Almost daily
3-4 times/week
At least 1 time/week
3-4 times/month
At least 1 time/month
Less than 12 times/yr
This is my first time
7.
What is the purpose of your trip today?
Work (commuting)
Shopping/errands
School
Recreation/Social
Medical
Other (please specify)
8.
What is your age?
Under 19
20-30
31-44
45-59
over 60
9.
Where do you live?
Oregon City
Clackamas
Gladstone
Portland
Milwaukie
Other (please specify)
10.
Would you describe yourself as (please check all that apply):
White/Caucasian
Black/African American
Native American/American Indian
Hispanic/Latino
Asian/Pacific Islander
Other (please specify)
11.
If you had not used public transportation, how would you have reached your destination?
Would not have made trip
Taxi/Service
Friend’s car
Personal car
Other (please specify)
12.
Please rate your satisfaction with the following aspects of our transit services.
Very satisfied
Satisfied
Not satisfied
Not applicable
Shuttles are on time
Very satisfied
Satisfied
Not satisfied
Not applicable
Convenient schedules
Very satisfied
Satisfied
Not satisfied
Not applicable
Easy-to-read schedules
Very satisfied
Satisfied
Not satisfied
Not applicable
Shuttle vehicles
Very satisfied
Satisfied
Not satisfied
Not applicable
Website
Very satisfied
Satisfied
Not satisfied
Not applicable
Signage
Very satisfied
Satisfied
Not satisfied
Not applicable
Overall satisfaction
Very satisfied
Satisfied
Not satisfied
Not applicable
13.
Of the following potential service improvements, how much would a given improvement influence you to ride transit more often?
Very important
Somewhat important
Not important
More frequent service
Very important
Somewhat important
Not important
Earlier service
Very important
Somewhat important
Not important
Later service on weekdays
Very important
Somewhat important
Not important
More service on weekends
Very important
Somewhat important
Not important
More benches / shelters
Very important
Somewhat important
Not important
Convenient parking
Very important
Somewhat important
Not important
Onboard Wi-Fi service
Very important
Somewhat important
Not important