We are collecting feedback on the application process for the Canada Disability Benefit (CDB). The following questions will help us in our advocacy work to improve access to the CDB for disabled Canadians.

Please keep comments to the application process. There will be space at the end to provide feedback on the benefit itself and any advocacy points you would like Plan Institute to note.

CDB stands for Canada Disability Benefit.

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* 1. Have you submitted a CDB application?

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* 2. If you answered 'no', select all that apply:

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* 3. Are you applying for yourself or someone else?

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* 4. If you have already started or submitted your application, what format did you use for the application?

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* 5. Please indicate your agreement with the following statements based on your experience with the CDB application (however you worked on it):

  Strongly agree Agree Neither Agree nor Disagree Disagree Strongly disagree
The CDB application was easy to complete.
The application was available in a format accessible to me.
I understood the instructions and what was being asked of me.
It was clear to me where I could access support for the application if I needed.

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* 6. Please tell us what you thought about the length of the application:

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* 7. Please describe any barriers you encountered while working on the CDB application.

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* 8. What would have made the CDB application process better? (including instructions, accessibility, overall experience):

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* 9. If after accessing the CDB application you would like an Advisor from Plan Institute's free Disability Planning Helpline to contact you, please provide your name, phone number, email address and a brief explanation of your question below. Please note that our current response time is 4-8 business days as of June 25, 2025.

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* 10. If you have already received your first CDB payment, was it for the amount you expected?

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* 11. Please share any thoughts you may have about the Canada Disability Benefit as a whole. Your feedback will be used, anonymously, to inform Plan Institute's advocacy on the CDB, related programs and support, and will help as we work with the federal government over the coming weeks, months, and years to improve the CDB:

(Please note your comments may be used anonymously in reports or promotional materials)

A NOTE ON QUESTIONS 11 & 12: We are requesting demographic information so that we can assess the equitability of our support and services. The information you provide will help us improve our learning and support opportunities moving forward and develop strategies to include individuals who have not been reflected in these surveys. Please note all responses are confidential and will be fully anonymized before being shared for reporting purposes.

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* 12. I identify as a (select all that apply):

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* 13. Do you or the person you're applying for identify with any of these demographics? (select all that apply):

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