Survey of your CCWT Training Needs for 2019

We are currently preparing our CCWT (Centre for Community Welfare Training) NSW Training Calendar for 2019. Could you please take a few minutes to review this Training Needs Survey and complete the questions, to ensure our 2019 Training Calendar most closely reflects your own, or your staff’s, training requirements. Your responses will remain anonymous and confidential. However, if you complete the survey before Friday 15th June 2018, and add your email address at the end of these questions, you will be entered in the draw to win a voucher for a one day CCWT Training Course of your choice, valued at $260.00.

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* 1. Do you play a role in planning your own professional development, or that of other staff members?

My own training needs

The training needs of my staff

Both my own needs and also those of my staff

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* 2. Are you a:

Caseworker

Residential Care worker

Team Leader/Coordinator

Senior Manager

HR or Training Officer

Other

If other please specify:

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* 3. Which sector does your organisation work in, and/or in which areas do you seek training services? (Please select more than one, if necessary)?

Aged Care

Alcohol and Other Drugs

Children’s Services

Counselling and Therapy

Family Services

Disability

Education

Health

Homelessness, Supported Accommodation

Management, Leadership and Governance

Men

Mental Health

Multicultural, Refugee and Migrant Communities

Out of Home Care and Permanency

Workplace Wellbeing

Women

Youth

Other

If other please specify

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* 4. How important do you consider it for you or your staff to attend regular training?

Very Important

Important

Moderately Important

Somewhat Important

Not Important

Please specify how many days of training per year for each person you consider to be achievable:

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* 5. Are your staff required or expected to have a minimum qualification for their role, or are you for your role?

No particular formal qualification

Certificate III

Certificate IV

Diploma

Degree

Other

If other please specify

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* 6. In the busy environment that we work and live in it can be difficult to find the time to attend face-to-face training. With this in mind, we provide a number of alternative training options. Please tick which criteria most apply for you, concerning each of these alternate training delivery modes.

	Accessibility	Quality of training	Meets my needs
Written distance packages	Written distance packages Accessibility	Written distance packages Quality of training	Written distance packages Meets my needs
Online modules	Online modules Accessibility	Online modules Quality of training	Online modules Meets my needs
Webinars	Webinars Accessibility	Webinars Quality of training	Webinars Meets my needs
Coaching/mentoring	Coaching/mentoring Accessibility	Coaching/mentoring Quality of training	Coaching/mentoring Meets my needs

Any other comments?

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* 7. Please rate your experience with CCWT Training in the following areas (Please only enter a number from 1 to 5 - where 1 is 'very poor', 2 is 'poor', 3 is 'OK', 4 is 'good' and 5 is 'very good'):

The range and quality of CCWT’s training program

The CCWT Calendar program offers an appropriate range of general skills training for the Community welfare sector

CCWT training meets your own or your staff’s learning needs

The ease of finding the right CCWT training for your needs

The location of CCWT training courses within NSW

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* 8. Would you recommend CCWT Training to others?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. What is the best way for us to communicate with you about our courses and programs? Please rank these in order (where 1 is 'least useful' and 5 is 'most useful')

The CCWT Training Handbook

The CCWT Training Wallchart

Regular emails

The CCWT Website

Other

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* 10. If you answered 'Other' in question 9, please specify what other communication method would best suit your needs?

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* 11. What prevents you from coming to CCWT training courses - please tick as many of these that apply to you?

Cost of training

Time away from your workplace

Distance to training venues

Content not relevant to your needs

Haven’t enjoyed previous training or found it useful

Lack of knowledge of what is on and when

Training has not been offered in the subjects I need

Difficulty in finding the courses I need

Difficulty in finding courses coming up in the near future

Topics are not available when I need them

Other

If other please specify

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* 12. With reference to the issues outlined in question 11, which was the greatest barrier?

Cost of training

Time away from your workplace

Distance to training venues

Content not relevant to your needs

Haven’t enjoyed previous training or found it useful

Lack of knowledge of what is on and when

Training has not been offered in the subjects I need

Difficulty in finding the courses I need

Difficulty in finding courses coming up in the near future

Topics are not available when I need them

Other

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* 13. Over the past year, we have received a number of requests for training not currently on our Calendar of courses. Could you please indicate if any of these would also be relevant for yourself or your staff?

CCWT providing personal mentoring/coaching

On moving from an operational to a management role

Vicarious trauma

Gathering evidence for funding applications

Research skills

Case management for clients with complex needs

Brain development

Dealing with ICE addicts

Other significant workforce development needs, for yourself or your staff

If other please specify

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* 14. Finally, could you please complete this sentence "It would be great if CCWT...'

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* 15. Your email address, if you would like to be entered in the draw to win a voucher for a day's CCWT training.

Thank you for taking part in this survey, we look forward to seeing you at future CCWT workshops.