Customer Service Survey for Charlotte County Solid Waste

Question Title

* Did the website provide you with the information you were seeking?

Yes

Question Title

* Have you used any of the following facilities? (check all that apply)

Zemel Road Landfill

Mid-County Mini Transfer and Recycling Facility

West County Mini Transfer and Recycling Facility

Question Title

* How would you rate the level of service provided by:

	Excellent	Good	Fair	Poor	N/A
Customer Service on the Phone	Customer Service on the Phone Excellent	Customer Service on the Phone Good	Customer Service on the Phone Fair	Customer Service on the Phone Poor	Customer Service on the Phone N/A
Waste Management	Waste Management Excellent	Waste Management Good	Waste Management Fair	Waste Management Poor	Waste Management N/A
Curbside Recycling	Curbside Recycling Excellent	Curbside Recycling Good	Curbside Recycling Fair	Curbside Recycling Poor	Curbside Recycling N/A
Curbside Garbage Pick-Up	Curbside Garbage Pick-Up Excellent	Curbside Garbage Pick-Up Good	Curbside Garbage Pick-Up Fair	Curbside Garbage Pick-Up Poor	Curbside Garbage Pick-Up N/A
Customer Service at Facilities	Customer Service at Facilities Excellent	Customer Service at Facilities Good	Customer Service at Facilities Fair	Customer Service at Facilities Poor	Customer Service at Facilities N/A
Overall Service from Solid Waste	Overall Service from Solid Waste Excellent	Overall Service from Solid Waste Good	Overall Service from Solid Waste Fair	Overall Service from Solid Waste Poor	Overall Service from Solid Waste N/A

Question Title

* Additional comments.

Thank you for your feedback.

If you have an issue that needs to be resolved, please call us at 941.764.4360 or e-mail swr@charlottecountyfl.gov with your contact information so that we can promptly resolve your concern.