Environmental Health Customer Satisfaction Survey
1.
In which program area did you receive service?
Food/Lodging/Institution Inspection
Well/Septic/Water Sampling
2.
How would you rate staff promptness and response time?
Excellent
Good
Fair
Poor
N/A
3.
How would you rate the professionalism and courtesy of our staff?
Excellent
Good
Fair
Poor
N/A
4.
How would you rate the availability of our staff?
Excellent
Good
Fair
Poor
N/A
5.
How would you rate the knowledge of our staff?
Excellent
Good
Fair
Poor
N/A
6.
How clear and helpful have we been in giving you information?
Excellent
Good
Fair
Poor
N/A
7.
I was asked to join staff on the inspection.
Agree
Neutral
Disagree
N/A
8.
I was kept well informed during the inspection and had a chance to ask questions.
Agree
Neutral
Disagree
N/A
9.
Please tell us what we can do to improve the service at Environmental Health.
10.
How accommodating are Environmental Health business hours to your needs (8am - 5pm)?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Other (please specify)
