Credit Balance Report Status Tool Satisfaction Survey


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* 1. What Palmetto GBA Contract are you under?

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* 2. Have you used the Credit Balance Report Status Tool on Palmetto GBA website?

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* 3. If you answered yes to question #2, please tell us about your experience. If you answered no, go to #5.

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* 4. How can we improve your experience?

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* 5. For quarter ending 9/30 and 12/31, did you receive a Credit Balance Reminder Letter?

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* 6. If you answered yes to question #5, did you find the reminder letter helpful?

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