2024 RCTA Fare Increase Requirements and Options Question Title * 1. Were you aware that RCTA is required by law to collect at least 10% of operating costs from the sale of fares and passes? Yes, I know about the 10% farebox recovery rules No, this 10% farebox recovery thing is news to me OK Question Title * 2. The main reasons why RCTA's expenses have increased are due to higher wages for staff, more expensive fuel, and investments in technology to improve the passenger experience. What do you believe is the most crucial area for RCTA to invest its money in? Keep in mind that certain factors, such as minimum wage increases, are beyond RCTA's control. Assign a ranking, between 1-5, for how important each strategy is to you, with #1 being the most important to you, and number 5 being the least important to you. 1 2 3 4 5 RCTA must continue to pay its employees over minimum wage to ensure quality service - labor costs 1 2 3 4 5 RCTA should do whatever it can to control fuel costs, including future use of electric buses 1 2 3 4 5 RCTA must provide modern technologies such as credit card payments, real time bus location, and onboard wifi even though these amenities increase operating costs 1 2 3 4 5 RCTA should consider cutting services on lesser ridden routes and times to avoid a fare increase at all costs 1 2 3 4 5 other OK Question Title * 3. To prevent service cuts caused by reductions in RCTA's TDA funding (failing to recoup the mandated 10%), I would support (select only one): None - I would rather see much of these services cut before I pay another dime increase fares by $.10 for Local Rides ($1.35) and $.25 ($2.25) for Inter-City trips within Del Norte County increase fares by $.25 for Local Rides ($1.50) and $.50 ($2.50) for Inter-City trips within Del Norte County increase fares by $.50 for Local Rides ($1.75) and $.75 ($2.75) for Inter-City trips within Del Norte County increase fares by $.75 for Local Rides ($2.00) and $1 ($3.00) for Inter-City trips within Del Norte County Other (please explain) OK Question Title * 4. What is RCTA's biggest weakness? choose only ONE. On-Time Performance - Reliability & Connections Vehicle Ride Quality Problems - High Floors, Steps, Bumpy Rides Lack of Service Information and Seating at Bus Stops Lack of Real-Time Service Information - Online and Smart Phone Apps Lack of Signed and Clearly Marked Bus Stops Lack of Customer Focus and Friendliness Service Frequencies on Inter-City Routes Other (please specify) OK Question Title * 5. In the future, after this fare increase, RCTA plans to use grants for two big projects: switching buses from gas/diesel to electric (and maybe hydrogen later) and building a new transit center downtown. What do you think about these projects? Are there other transit ideas you think RCTA should consider? OK DONE