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Long Term Client Survey
*
1.
What's the current status of your business?
(Required.)
Pre-venture (Not in business yet)
Start-up (In business less than 1 year)
Established (In business more than 1 year)
2.
Approximately how many times have you met with a SBDC consultant?
1-2 Times
3-4 Times
5-6 Times
7-8 Times
9 or More Times
3.
Since your first meeting with the SBDC, would you say your knowledge about small business has:
Greatly Increased
Increased a Little
Stayed About the Same
Become a Little More Confusing
Become Terribly Confusing. I Wish I had Never Come to the SBDC
4.
Which consultant did you meet with the most?
Chelsea Criswell
Chuck Edwards
Michael Moreau
Ray Laurent
Robert Burton
TTU Student
Other (please specify)
5.
How would you rate the knowledge of your consultant? On a scale of 1-10, where 1 is very poor and 10 is very good.
1 (Very Poor)
2
3
4
5
6
7
8
9
10 (Very Good)
1 (Very Poor)
2
3
4
5
6
7
8
9
10 (Very Good)
6.
Were you satisfied with your consulting session at the TTU Lubbock SBDC?
Extremely Dissatisfied
Somewhat Dissatisfied
Neither Satisfied nor Dissatisfied
Somewhat Satisfied
Extremely Satisfied
Extremely Dissatisfied
Somewhat Dissatisfied
Neither Satisfied nor Dissatisfied
Somewhat Satisfied
Extremely Satisfied
7.
How likely are you to recommend the SBDC services to family and friends?
Extremely Likely
Somewhat Likely
Maybe
Probably not Likely
Definitely will not Recommend
8.
What is the most valuable service you received from the SBDC?
No-cost Consulting
Research
Training
Other (please specify)
9.
We are always looking for new topics to feature in future workshops. Which topics below might be of interest to you? (Check all that apply)
Artificial Intelligence
Franchising
Funding your Small Business
Human Resources
Marketing Plans
Not Interested in Any Seminars
Patents, Trademarks, Copyrights & Intellectual Property
Payroll Basics
QuickBooks - Advanced
QuickBooks - Beginners
Selling to the Government
Social Media Marketing - Advanced
Social Media Marketing - Beginners
Succession and Exit Planning
Websites - Advanced
Websites - Beginners
Writing a Business Plan
Other (please specify)
10.
Please select your age range
Under 18
18-24
25-34
35-44
45-54
55-64
65-74
75+
11.
Education Level
8th Grade or Less
Some High School
High School Diploma or GED
Some College
Associates Degree
Trade / Technical / Vocational Degree
Bachelors Degree
Masters Degree
Doctorate Degree
12.
Employment Status
Employed for Wages
Self-Employed
Unemployed - But Looking for Work
Unemployed - But not Currently Looking for Work
A Homemaker
A Student
Active Military
Retired
Unable to Work
13.
Household Income
Less than $25,000 per year
$25,000 - $49,999
$50,000 - $74,999
$75,000 - $99,999
$100,000 - $150,000
Over $150,000