Sales Representative's Interaction
Sales Representative's Interaction Excellent
Sales Representative's Interaction Good
Sales Representative's Interaction Average
Sales Representative's Interaction Below Average
Sales Representative's Interaction Poor
Sales Representative's Interaction Not Applicable
Booking Process
Booking Process Excellent
Booking Process Good
Booking Process Average
Booking Process Below Average
Booking Process Poor
Booking Process Not Applicable
Audio - Visuals
Audio - Visuals Excellent
Audio - Visuals Good
Audio - Visuals Average
Audio - Visuals Below Average
Audio - Visuals Poor
Audio - Visuals Not Applicable
Lighting
Lighting Excellent
Lighting Good
Lighting Average
Lighting Below Average
Lighting Poor
Lighting Not Applicable
Air Conditioning
Air Conditioning Excellent
Air Conditioning Good
Air Conditioning Average
Air Conditioning Below Average
Air Conditioning Poor
Air Conditioning Not Applicable
Quality & Presentation of Food
Quality & Presentation of Food Excellent
Quality & Presentation of Food Good
Quality & Presentation of Food Average
Quality & Presentation of Food Below Average
Quality & Presentation of Food Poor
Quality & Presentation of Food Not Applicable
Guestrooms (if used)
Guestrooms (if used) Excellent
Guestrooms (if used) Good
Guestrooms (if used) Average
Guestrooms (if used) Below Average
Guestrooms (if used) Poor
Guestrooms (if used) Not Applicable
Staff Courtesy & Helpfulness
Staff Courtesy & Helpfulness Excellent
Staff Courtesy & Helpfulness Good
Staff Courtesy & Helpfulness Average
Staff Courtesy & Helpfulness Below Average
Staff Courtesy & Helpfulness Poor
Staff Courtesy & Helpfulness Not Applicable
Cleanliness & Hygiene
Cleanliness & Hygiene Excellent
Cleanliness & Hygiene Good
Cleanliness & Hygiene Average
Cleanliness & Hygiene Below Average
Cleanliness & Hygiene Poor
Cleanliness & Hygiene Not Applicable
Billing Process (promptness & accuracy)
Billing Process (promptness & accuracy) Excellent
Billing Process (promptness & accuracy) Good
Billing Process (promptness & accuracy) Average
Billing Process (promptness & accuracy) Below Average
Billing Process (promptness & accuracy) Poor
Billing Process (promptness & accuracy) Not Applicable
Service Responsiveness
Service Responsiveness Excellent
Service Responsiveness Good
Service Responsiveness Average
Service Responsiveness Below Average
Service Responsiveness Poor
Service Responsiveness Not Applicable
Marketing & Advertising
Marketing & Advertising Excellent
Marketing & Advertising Good
Marketing & Advertising Average
Marketing & Advertising Below Average
Marketing & Advertising Poor
Marketing & Advertising Not Applicable
Overall Experience
Overall Experience Excellent
Overall Experience Good
Overall Experience Average
Overall Experience Below Average
Overall Experience Poor
Overall Experience Not Applicable