In a bid to improve our services and delivery on our core mandate, National Drug Authority (NDA) would like to understand how you, our valued stakeholders feel about our performance.

Please take off up to 10 minutes of your time to answer these questions.

All responses are totally confidential.

Your participation is greatly appreciated and your feedback will be completely confidential.

Thank You 

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* 1. What is your age range?

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* 2. What is your gender?

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* 3. Your district of residence and/ or work?

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* 4. Which language do you understand and or speak best?

 
Ateso
English
Lugbara
Luganda/Lusoga
Lumasaba
Luo
Runyakitara
Swahili

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* 5. Amongst the following NDA stakeholders, where do you belong?

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* 6. Which of the following media channels do you mostly use to get information or which media channel would you prefer to receive information?

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* 7. Why do you prefer the above mentioned media channel?

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* 8. Before this survey, had you ever heard about National Drug Authority?

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* 9. If yes, where did you hear about National Drug Authority?

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* 10. From what you think, know, or have heard of, would you say you have heard good or bad things about National Drug Authority?

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* 11. From what you think, know, or have heard about the National Drug Authority, rate yourself on the following statements:

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
I properly know and understand NDA’s Corporate Strategy & purpose to me
I properly know and understand NDA Vision and Mission and values.
I properly know and understand NDA’s core functions as stated in the law.

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* 12. From what you think, know, or have heard, of the following, what do you think are NDA’s core functions?

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* 13. From what you think, know or have heard, how would you rate Uganda National Drug Authority on the following attributes?

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
NDA is committed to a Uganda with safe, effective, quality medicines and health care products.
NDA promotes and protects public health through the effective regulation of human, animal medicines and health care products.
NDA Cares for the people of Uganda, strives for excellence in service underpinned by professionalism and fairness.
NDA takes pride in what they do and they are motivated and passionate about achieving the highest standards of service.
NDA serves with integrity and are honest, transparent and accountable at all times.
NDA continuously nurtures team spirit. The team members respect and support each other and work together to achieve common objectives.
NDA takes advantage of new opportunities for learning and uses this new knowledge and skills to innovate, create value for their clients and the public.

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* 14. The following are NDA’s core functions, as mandated under Section 5 of the NDP/A Act, Cap. 206. From what you think, know or have heard of, please rate your satisfaction with NDA’s performance on the following core attributes.

  Extremely Satisfied Satisfied Neither Satisfied or Dissatisfied Dissatisfied Extremely Dissatisfied
Deal with the development and regulation of the pharmacies and drugs in the country
Control the importation, exportation and sale of pharmaceuticals
Control the quality of drugs
Promote and control local production of essential drugs
Encourage research and development of herbal medicines
Establish and revise professional guidelines and disseminate information to the health professionals and the public
Provide advice and guidance to the Minister and bodies concerned with drugs on the implementation of the National Drug Policy
Perform any other function that is connected with the above or that may be accorded to it by law.

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* 15. From what you think, heard or know, how would you rate NDA on the following statements?

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
NDA is an innovative organization and exemplary among other similar government agencies. They are thought leaders amongst their peers.
NDA is a good corporate citizen; is socially responsible and has positive impact on society. Its people/management are visible in the community. 
NDA is a good employer and excellent place to work. They promote equal opportunity, rewards employees fairly and retains great people. 
NDA has a strong and capable team with a sound vision and strategy. They are ethical.
NDA is a financially sound and stable organisation that makes good use of its assets and provides value for money to government and the public

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* 16. Overall, do you trust NDA to do its job of regulating the manufacture, trade and distribution of human and veterinary medicine?

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* 17. There are government plans to merge some government agencies as well as return other agencies to their mother ministries. From what you think, know or have heard about NDA’s performance, please indicate, whether NDA’s role should be left as is.

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