Elyria Public Library: Strategic Planning Community Survey Question Title * 1. Do you use the library? Yes No Question Title * 2. If no, why not? Question Title * 3. Which library location do you most often use? Central Library West River Road Keystone South EPLS @ LCCC Other (please specify) Question Title * 4. What tasks have been the most complicated for you or your family to accomplish during the COVID-19 Pandemic? (check all that apply) Grocery shopping Childcare Employment Keeping up with medical appointments School-related issues Mental health concerns Access to social services Other (please specify) Question Title * 5. Why do you visit the library? (Check all that apply) Learning experiences for me Learning experiences for my children To check out books/materials To spend time with friends To spend time with family To see or learn about something I am already interested in To feed my/our curiosity My children enjoy it It is fun Other (please specify) Question Title * 6. What does the library do well? (Check those that are most important to you) To be honest, this library doesn't do anything well. It makes my job as a parent/caregiver easier. The library helps people in my community. The library contributes to the quality of life in my community. Staff members always make me feel welcome. The library works well with other community organizations and/or local business. None of these Other (please specify) Question Title * 7. What materials and services are most valuable to you and your family? (Check your top 3 choices) The collections of books and materials appeal to my family or me. I/we enjoy the downloadable books/Digital media (ebooks, Libby, Hoopla). I/we enjoy the in-person programs (e.g., classes, story times, author visits, etc.). I/we utilize the electronic databases (e.g. newspaper archives, obituaries). I/we enjoy the meeting rooms. I/we enjoy the computer access. I/we enjoy the wireless internet connection. I/we use the library for document services (notary, printing, copying, faxing). Other (please specify) Question Title * 8. What materials and services are most valuable to the community? (Check your top 3) Collections of books and materials Library space to reserve and hold events/meetings Wireless internet connectivity and computer access Quiet study/reading space Document services (notary, printing, copying, faxing) Classes and programming for children Classes and programming for teens Classes and programming for adults Classes and programming for seniors Support and resources for students and educators Access to other community organizations/services/businesses through partnerships and programming. Other (please specify) Question Title * 9. What would improve this library? (Check your top 3 choices) I think they are doing a great job already More materials/collections such as books, DVD's etc. Displays that are easy to browse and find new materials Public programs for adults Public programs for youth A wider variety of public programs More online/virtual programs More digital media collections More access to the building More outreach to the broader community (bookmobile, presence at events, delivery) Friendlier/more welcoming staff Other (please specify) Question Title * 10. Do you prefer print books or digital books (ebooks)? Print Digital Either I don’t read books. Question Title * 11. It is easy to find things in the library. Yes No (please describe) Question Title * 12. What equipment or technology would you like to try, use or learn? Computer coding Computer software: Word, Excel, Powerpoint Smart phone & apps Maker services: 3D printer, etc. Video/Photography and editing software Smart Home technology (ex. Nest, Ring) Facebook Portal, Alexa Show, Google Home, NestHub (Smart displays) Virtual/Augmented Reality Other (please specify) Question Title * 13. Where do you usually hear about library events and resources? Library Newsletter Friends/word of mouth Bulletin Boards Visiting a library location Magazines or newspapers Social Media Library staff Other (please specify) Question Title * 14. Do you have adequate internet access at home? Yes No Question Title * 15. Do you always have access to transportation? Yes No Question Title * 16. What are your interests/hobbies (check all that apply) Art Baking/Cooking Crafts Fitness/Sports Foreign Languages Hunting/Fishing Genealogy/History Gardening Gaming Reading Music Movies Nature Travel Pets Photography Painting Knitting/Crocheting Sewing/Quilting Technology Other (please specify) Question Title * 17. What is the biggest asset of our community? Question Title * 18. What is the biggest current challenge for our community? Question Title * 19. What skills or education do you think would improve your career or increase your income? Microsoft Office (Word, Excel, PowerPoint) Job Specific Software Resume writing Grant Writing Small business or startup information and guidance Foreign Language Accounting Software Project Management Software None of these Other (please specify) Question Title * 20. What personal/life improvement or organizational skills are interesting to you? (check all that apply) Job Searching on the internet Will/Trusts/ Legal document support Online Calendars (iCal, Google Calendar, MSOutlook) Collaborative platforms Cloud photo storage (iCloud, GooglePhotos) Podcasting Video or photo editing software/apps Notary Passport Application process Tax information and support Nothing/I am retired. Other (please specify) Question Title * 21. Typically what do you do at the library? (check all that apply) Use the Computer Pick up Reserves Attend a program (ex. Storytime) User the copier/fax/scanner Browse Collections Check-out materials Research History/Genealogy Use public meeting space Work/Study Meet Friends Other (please specify) Question Title * 22. My dream library would... Question Title * 23. What could we do to improve your library experience? Question Title * 24. What would make the library a more comfortable place to be? (Check top 3) More soft seating Improved cleaning/decluttering of public areas Easier access to collections (displays, walkways, shelving arrangements) More quiet study space Reservable space for small groups An early literacy play area for very young children Cafe Services, places dedicated for snacking and beverages More outdoor areas for reading and enjoyment Neuro Diverse hours or designated spaces Reservable equipment for meetings (laptops, microphones, projector, etc.) Other (please specify) Question Title * 25. Do you feel safe on library property? Yes No (please describe) Question Title * 26. What is your age? Under 13 years old 13-17 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65+ years old Question Title * 27. I am interested in participating in a Focus Group to provide feedback about the library during the Strategic Planning Process. Yes No Question Title * 28. My preferred contact method for the Focus Group participation is: Email Phone Video conference call (via Zoom/MSTeams) Handwritten responses returned to the library Question Title * 29. I would like to be entered into the raffle drawing for a Kindle Fire. Yes No Question Title * 30. If you answered Yes to participating in a Focus Group, or the raffle drawing, you MUST provide your contact information: Name Email Address Phone Number Done